
Delta Air Lines Airbus A330 with a KLM Boeing 747-400 in the background in Amsterdam.
This was my last leg of my RwandAir adventure. I had already flown from Seattle to Rwanda in a 737 and just completed a 10 hour flight from Kigali, Rwanda to Amsterdam on a KLM A330. I was already pretty tired and wasn’t sure how my mind, body and spirit would do on another ten hour ride in a different A330. On the positive side, I was looking forward to comparing two international Airbus A330s back-to-back. Overall, I have to say I like the Northwest Delta Air Lines A330 long haul premium economy a bit better than KLM’s.
When arriving into Amsterdam, I had a three hour layover and I was hoping to check out their observation deck. Before plane spotting, I needed to do some charging of my laptop and cell phone, since my last ten hour flight did not have in-seat power and neither would my next one. The classic hunt for an open outlet was on.
I started down the concourse looking from side to side. I kept going and going and’¦ well, going. Seriously? After 45 minutes looking up and down concourses D, E and F, I found an outlet about seven feet up for vending machines, one in the bathroom, one on a fire hose holder and one on a center pillar in a crowded walkway. I choose to deal with the crowds and sat down on the floor (looking like an idiot by the way) by the pillar, plugged in my phone and then’¦ nothing. Sweet, this outlet did not work. Now the debate was did I want to look like even more of an idiot standing in the bathroom charging my phone, climbing on a vending machine or using an outlet on a fire hose that might cause some alarm to go off. I figured my best bet was with the fire hose and luckily it worked. The bad part was it took so long to juice up, that I wasn’t able to check out the observation deck ’“ save it for next time I guess.

Delta Economy Comfort seat on an Airbus A330.
I figured I might as well head to the gate, where I received my first body scan. We had to wait in a small waiting area at the gate for our flight, which had little entertainment before being able to board. I was sitting in Delta Economy Comfort, which gave me four additional inches of seat pitch, 50% more recline, priority boarding and free alcohol. You also sit near the front of the plane, which means you are first to customs after arriving in Seattle. .
Even with the extra four inches, I was unable to fully stretch out my legs since there was a huge in-flight entertainment box under my seat, negating the extra leg room. You would think with a large electrical box like that under your seat, they would at least give you an outlet, but there was none. Reading on SeatGuru.com, it looks like only Business Class has outlets. Good thing I did some charging during my layover.
One nice surprise was seeing an air vent in the overhead bin. I absolutely love my air vents, since I am normally hot and that little breeze can make a huge difference. Sure, most domestic aircraft have air vents, but I am finding more and more long haul Boeing 747, 777, Airbus A330/A330 and the A380 are lacking them.
During both legs (KGL to AMS and AMS to SEA), I had window seats. When flying on the KLM A330, I noticed that there was quite a bit of room between the seat and the wall and was wishing the outer arm rest would raise, allowing me access to that extra room. It was too bad that the armrest would not rise on the KLM A330, but it did rise on Delta’s. This gave me an extra three inches or so of seat width and I was starting to get the feeling that this might be a good flight. Unfortunately we ran into some trouble pretty quickly.

Taking off from Amsterdam.
After boarding we were told there would be a delay. It turns out that the amount of fuel that the truck indicated being pumped into the aircraft, didn’t match the A330’s gauges. Delays can be annoying, but I am willing to wait to make sure we have enough fuel — I am old fashioned like that. It took about an hour to determine that the truck had the failure and after all the paperwork was completed, we took off.
When getting my free headphones given by Delta out of their plastic bag I accidently ripped one of the wires. Not a big deal, I figured I could just ring the call button and quickly get a new one. I decided to try something new; time how long it would take for a flight attendant to assist me after ringing the call button. I decided I would make eye contact with a flight attendant walking by, but I would not say anything like “excuse me,” to put them to the test.
I rang the call button and waited. And waited. And holy crap waited some more. At the 10 minute mark I turned off my call light and rang it again. During those ten minutes I had two different flight attendants walk by, but they did not stop’¦ they did not even make eye contact. At the 15 minute mark I turned off my call light and rang it again. Another flight attendant walked by, but still nothing. I could see that my call light was on and the “ding” noise was definitely making its sound.
At about 18 minutes a flight attendant came by for trash. I was waiting for her to ask me about my light, but she didn’t. I decided I really wanted to start watching a movie, so I asked her for another head phone set, which she got right away. I am not normally one who uses the call button and I have never timed it before, but I am pretty certain that 18 minutes and three flight attendants walking by is not okay. It takes a lot to get me annoyed or frustrated on a flight and this definitely did it.

OH YES! The armrest near the window moves, giving me more room.
When trying to relax, the recline of the Economy Comfort was great. However, when the person in front of me was enjoying their extra 50% recline, it was not so great ’“ actually pretty annoying. I am normally one that doesn’t recline my seat, since I do not want to disturb the person behind me, but I really had to recline a bit to open my laptop, even with the extra four inches.
During the flight, I was served two different meals. One was your standard airline pasta, but the second was pizza. Both of them were pretty decent and I thought it was pretty slick having pizza on the plane. I really didn’t get to enjoy all the amenities in the flight, since I slept through most of it. Having the ability to raise my outer armrest really gave me one of my best economy sleeps with someone sitting next to me. I landed in Seattle feeling a lot better than I thought I would after 24 hours of economy flight.
A FEW MORE PHOTOS

Lufthansa Airbus A330 at Seattle-Tacoma International Airport (SEA) waiting to go to Frankfurt (FRA).
Recently I had the opportunity to fly from Seattle (SEA) to Frankfurt, Germany (FRA) on a Lufthansa Airbus A330 in Business Class. This was my first Lufthansa A330 flight and figured it is time to do a review. I was flown to Germany by the airline to experience the first Airbus A380 flight from Frankfurt to Miami, but getting there is half the fun.
I felt a lot of pressure to get some rest on the flight over to FRA since I was only spending 24hrs there before heading back to the US. Flying in a premium seat better prepares a passenger to arrive well rested and ready to go — something I needed, but never got. The down side of flying in a premium seat, at least for me, is I want to enjoy the experience and I fight sleeping through it.
On the day of the flight, I decided to leave home early to get to the airport. Although Lufthansa does not have their own lounge at SEA, they share one with British Airways in the S-Terminal. I was able to hang out in the lounge for about three hours with free drinks and snacks until my flight was ready to board — never a bad way to spend an afternoon.

What flight can be complete with out a winglet shot?There are so many business class seats, they go to the wing.
Lufthansa flies from Seattle to Frankfurt daily and is the only flight they operate out of Seattle. The great thing about only operating one flight per day is the aircraft was already sitting at the airport and we boarded and departed right on time. I remember the days when an Airbus A340 flew the route (not exactly sure of the dates) but today they have the A330. Luckily for us aviation nerds you can still catch the Air France A340 that flies to Seattle.
Once you get to cruising altitude on a wide bodied airliner, it is easy to forget you are flying. Most people shut their window (even me, I know, I know) to better view your in-flight entertainment screens . A flight on a wide body airliner is just a different experience, even in economy, allowing less of a closed-in feeling. Half way across the ocean, I couldn’t help but stop and realize how amazing it was traveling from Seattle to Frankfurt in just under ten hours. To think what that trip would have entailed just 100 years ago to accomplish the same task makes me happy that airlines offer a much better solution.
The seats provided quite a bit of room and there was a pretty good selection of entertainment, but I wished there was a bit more privacy between me and the person next to me. I have no problem sleeping in economy in standard seats, but when I am lying flat, I feel a bit more exposed and would enjoy more privacy. I also wish the TV screen was closer, since, when lounging back, the screen got smaller. I ran out of movies I wanted to watch on the flight over there, but luckily my flight back was on the A380, which had additional options for me to enjoy.

Yum! This was one of three courses. Being served in glasses with the airline's logo is a nice touch. Yes, I was watching a movie with Matt Damon.
Up in Business Class, one has ample choices for food during your long trip. There is an appetizer, entree and desert and for each category, you have three choices. I decided on the, “chilled honey roasted Chicken Breast with water crest salad and cranberries, then Zinfandel braised short ribs with garlic mashed potatoes and baby carrots and finally finished it up with sage derby, gruyere and cambozola cheese.” The food quality is what would be expected from an international business class experience. I only wish there were more offerings of German in nature. If possible, I prefer to have the cuisine of the airline’s home country versus standard fare. Back in economy, they didn’t have it too shabby either. They didn’t have all the choices, but at least they were still getting meals that looked pretty decent for airline food and it was all free (well included in the price of the ticket).
I know this is silly and really not a reason to choose an airline, but Lufthansa’s warm wash cloths that are handed out at the beginning of the flight and before the meal, smelled amazing. I can’t even tell you what the smell was like, but if they made that into an air freshener I would definitely get it.
After meal service almost everyone in the front of the plane went to sleep. I tried, but it just wasn’t happening. I even took part of a sleeping pill (something I do not usually do while flying), but I never got tired. This was bad news because when we landed it was midnight my time, but 9am local time and I had a full day of events to participate in. I welcomed jet-lag with open arms.
One reason I think I couldn’t sleep was it never got dark outside. The concept was pretty cool, but not getting any sleep wasn’t so cool. Yea, sure, the shades were all down, but mentally, I knew the light was there. Even the eye mask can’t stop the mental sunlight getting in.

When arriving in Frankfurt, we had to take a 10 minute bus ride back to the terminal.
Once we landed I was confused when we started taxiing away from the airport. I had forgotten that Frankfurt has many airline parking spaces where buses take people to and from the terminal. This was a bonus for me, being able to de-plane on the tarmac, then taking a five minute bus ride through the airport, but I could see how that would be a huge annoyance for people who are not into planes. I really wouldn’t want to ride an airplane for 10 hours, then get stuck on an even more crowded bus. You better believe the first class passengers are not riding the bus; many get a private Mercedes or Porsche to take them to the terminal.
Lufthansa also has an arrival lounge at FRA, but I was tired and in need of a shower, so I headed out of the airport and to my hotel. The flight went quick and was a great combination of comfort, high-end service and entertainment. I can’t wait until the next international flight.
CHECK OUT MORE PHOTOS OF THE TRIP
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Condor’s Boeing 767-300ER (D-ABUB) arrives in Seattle with flags waving.
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Ribbon cutting ceremony inside the terminal.
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The 767 receives a water canon salute.
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Condor’s 767 takes off for Frankfurt.
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The blue-bellied aircraft lifts off from Seattle.
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Onward to Germany.
All photos by David Lilienthal / NYCAviation.com – Click any for larger version
Condor Airlines, a low-frills airline based in Germany, commenced their first Seattle (SEA) to Frankfurt (FRA) flight yesterday using a Boeing 767-300ER (D-ABUB). The first flight, arrived about 4:00pm PST and was greeted by a water canon salute and a celebration at the South Terminal.
The new flight will commence twice per week and offer three classes of service: 18 seats in Comfort Class, 35 seats in Premium Economy (with 6 inches additional legroom) and 217 in economy. Condor will provide competition for Lufthansa who currently flies daily between Seattle and Frankfurt.
Seattle becomes Condor’s fifth destination in the US after Anchorage, Fairbanks, Fort Lauderdale and Las Vegas. Seattle has seen 6.7% increase in international traffic this year compared to 2010 and expects to see 23% more seats this summer to Europe versus last. Seattle currently operates flights to 19 foreign destinations that are served by 11 airlines.
’œThis new airline service will generate local jobs, provide more choices for travelers from Seattle to Europe, and provides capacity for air cargo between Seattle and Europe,’ said Mike Ehl, Director of Operations at Seattle Tacoma International Airport. ’œWe welcome Condor Airlines as part of our growth in international traffic.’
Condor Airline’s is Germany’s second largest airline and provides flights from Germany to mostly leisure destinations. The airline operates a fleet of 34 aircraft including the Boeing 757-300, Boeing 767-300ER and Airbus A320.
This story was a joint effort between AirlineReporter.com and NYCAviation.com

Invited VIP Delta guests at the Seattle Art Museum. Yes, those are Ford Taurusi hanging from the ceiling.
After 9/11 airlines weren’t doing so hot. When the money was rolling in, airlines made a real effort to take care of their VIP customers. When flying demand goes down, airlines declare bankruptcy, mergers happen and the price of oil goes up, sometimes airlines can become distracted. Many airlines used to make an extra effort for their passengers, but had to cut back due to funding. Now, airlines are starting to make money again, and starting to concentrate more on the customer.
Delta Air Lines is one airline that isn’t doing too shabby right now. After the merger with Northwest Airlines they were the world’s largest airlines, until United and Continental stole that title away. But that didn’t stop Delta from making some decent money in extra fees. Through the end of the third quarter of this year, Delta has made $1.26billion (that is with a “B”) on bag and change fees. Just in the third quarter alone, Delta made $363million overall. Compare that to losing $161million last year. Now that Delta is making money and doesn’t have to concentrate on the merger anymore, they can put their focus back on the most important part of the equation: the customer.
So how does Seattle play into this? Last night Delta held an exclusive Picasso event at the Seattle Arts Museum (called SAM here) for VIP passengers, booking agents and other invited guests. Delta wants to show how important Seattle is to them and how they want to continue to grow loyal customers.
Before the Northwest merger, Delta didn’t have a huge presence. However, adding Northwest’s routes to Asia and having a vast domestic network in the US, provides many Seattle locals and folks flying through with more options. Seattle is a big international hub for Delta. After JFK and Atlanta, Seattle offers the third most international destinations [there is discussion going on right now. It might be fourth with Detroit third] than any other US city that Delta flies. The airline has a staff of 1500 employees based in Seattle and are in the process of remodeling their SkyClub at Seattle-Tacoma International Airport (SEA). Delta hopes to have their new SkyClub open to the public sometime during the first quarter of 2011.
Although the speeches by Delta at last night’s event were short, they did make sure to mention their appreciation of Alaska Airlines more than once. While Delta is building a great international presence out of Seattle, they rely heavily on their relationship with Alaska and their domestic, west coast network.
This year, Delta added flights to Osaka and Beijing from Seattle. During the summer they plan to increase non-stop flights to Amsterdam from 10 weekly to 14. I wouldn’t be surprised if we see more international flights coming out of Seattle in the future. One thing that Delta knows is an issue is their outdated aircraft interiors on most of their Seattle international flights. Some are flown with Delta’s Boeing 767-300ER’s and others with Northwest Airbus A330’s. Delta assures us that all the interiors will be updated by 2012.
This event will be one of many that Delta hopes to have around the country. They are sponsoring the Picasso exhibit that is currently in Seattle, which eventually will be making other visits around the US. I hope to see more events like this around the country from other airlines as well. I think making those VIP customers feel a bit more VIP is a good way to continue to see loyal customers continue to fly one particular airline.
I have grown up in the Seattle area and have made great use of all the aviation-related things around town. I have been lucky enough to experience quite a bit of aviation awesomeness and wanted to share what you might want to do if you come to visit Seattle (or if you live here). If you ever are going to visit or live in the area and ask, “What aviation stuff can I do in Seattle?” hopefully this an help provide you with some answers.
This is just a partial list and I am only adding things that I have been able to check out first hand. I will continue to grow this list and add more over the coming months. No, I am not getting any kick-backs from any of these places, I just want to share some of these great experiences with other aviation like-minded folks.
Although I am writing this as a blog, I will permanently have an Aviation in Seattle page linked on the left side of the blog.
If you have a suggestion I haven’t covered yet, please contact me and let me know.
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FUTURE OF FLIGHT
LOCATION: Mukilteo, WA (map)(website)
BASIC INFO: Learn about aviation’s past, present and future. There is a Beechcraft Starship hanging from the roof, a Boeing 747 tail and entire Boeing 727 cockpit you can play around in. After checking it out, be sure to go on a Boeing tour since they share the same building.
TIP: Don’t miss the roof top Strato Deck where you can get amazing photos and videos of brand new Boeing airplanes taking off. Check FlightAware.com to time your visit to watch something exciting like a Dreamlifter or new Boeing 747-8 taking off or landing.
REVIEW: To learn more and see photos, check out my full review of the Future of Flight done in November 2009. |
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BOEING FACTORY TOUR
LOCATION: Mukilteo, WA (map) (website)
BASIC INFO: This is a must see. Go inside the Boeing Factory and see where Boeing makes their new 747-8, 787, the 777 and 767. From being in pieces to rolling out of the factory doors, see planes in all phases of being built. Unfortunately Boeing does not allow any cameras on the tour, but it gives you more opportunity to absorb everything.
TIP: Stay close to your tour guide. They are a wealth of information, challenge them with your most difficult questions.
PHOTOS: During Aviation Geek Fest for 2009 and 2010 Boeing took photos inside the factory for us. Feel free to use these to show your friends & family what you got to see: Aviation Geek Fest 2009 or 2010. |
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MUSEUM OF FLIGHT
LOCATION: Tukwila, WA (map) (website)
BASIC INFO: The history of flight, information and artifacts on Space, a section about World War I and II aircraft and tons of amazing aircraft on display is what welcomes you at the Museum of Flight. You will definitely need to take at least half a day, maybe a full day to enjoy everything available.
TIP: Do not miss the Air Park outside which houses the first Boeing 747 (The City of Everett), a Concorde, an old Boeing 707 AirForce One and more.
REVIEW: Check out my review of the Museum of Flight from September 2010. |
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SEAPLANE TOUR OF SEATTLE VIA KENMORE AIR
LOCATION: Seattle, WA (map) (website)
BASIC INFO: Kenmore Air runs the second largest seaplane operation in North America and the biggest in the US. Although they have scheduled flights all around the northwest, they also offer a special scenic flight around the Seattle area. Definitely do not miss this unique aerial tour of Seattle.
TIP: Passengers are able to sit in the co-pilot’s seat. Ask your pilot if you can sit up front and bring your camera.
REVIEW: I was lucky to take this seaplane tour on a sunny day in February 2010. |
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SPOTTING AT PAINE FIELD
Location: Everett, WA (map)
BASIC INFO: What better place to spot than Paine Field? Check out a new Boeing 777, 747-8, 767 or 787 Dreamliner take off for the very first time. You might also get to see the unique looking Dreamlifter take off or land (but there is normally at least always one there parked). It is exciting to see these large aircraft wait their turn while smaller Cessna 172’s take off and land. You can drive around Paine Field and get quite close to different aircraft in different locations. The best part is this is totally FREE.
TIP: Make sure you get up on the Strato Deck at the Future of Flight to get a great view. It is important to stay off Boeing’s property. There are lots of places to get photos and view the planes up close without getting a visit from Boeing Security.
MY VISITS: Although I have been to Paine Field so many times and only live minute away, it never gets old. Going up to check out a special event or just to hang out to see what is new is always a fun time. Check out some of my visits and photos of Paine Field. |