A Qatar 777-300ER receives a water-cannon salute as it taxis to its gate at Sea-Tac Airport
Qatar Airways (QR) launched service from Hamad International Airport in Doha, Qatar, to Seattle, Washington, on Jan. 29, 2021, two months ahead of schedule. It also marked the first new service to Seattle-Tacoma International Airport since the COVID-19 pandemic began.
Inaugural flights are always a joy to cover – you get to see other media colleagues and friends, there’s always a bit of a festival atmosphere, and, best of all, you get to go out onto the ramp at a busy international airport to take photos and enjoy the experience of being airside.
The 777 is an imposingly large aircraft
Qatar now serves the three largest cities on the U.S. West Coast: Los Angeles, San Francisco, and Seattle. The Seattle service will be served by Boeing 777s with 42 seats in Qsuite business class and 312 seats in economy. The Qsuite seat layout is a 1-2-1 configuration, and economy is 3-4-3. Seattle service begins at four times weekly (Mondays, Tuesdays, Wednesdays, and Fridays), and is scheduled to switch to daily service on July 1.
- A Qsuite was set up for the occasion – they are quite spacious
- The food service was impeccable
- Details included custom amenity kits
The new Seattle service will offer connections from the U.S. to global destinations in Africa, India, Nepal, and Pakistan, among others. The national carrier of the State of Qatar continues to rebuild its network, which currently stands at over 120 destinations with plans to increase to more than 130 by the end of March.
Before the inaugural event, I had the opportunity to chat on the phone with Mark Drusch, SVP of Revenue Management, Alliances and Strategy at Qatar Airways, who’s based in Doha.
“We understand that there are Somalis in Seattle who want to go home — we know where our customers need to fly. We have flown a robust schedule even in the depths of covid, so we’ve had our finger on the pulse of the market and have been able to accurately gauge the movements that are required,” he said, citing strong pent-up demand for travel to East Africa, Southeast Asia, and the Indian subcontinent.
Further, covid has opened up a wave of interest in travel to exotic/under-visited destinations. “We have got a massive developing market between the U.S. and more exotic beach destinations like the Seychelles,” Drusch said. ‘People want to go someplace a little more isolated, and that market has developed quite nicely.”
He also cited the attractiveness for the airline of the strong business environment in Seattle and the Pacific Northwest. “This area has not had a problem during the pandemic,” he said, adding that “the Pacific Northwest will rebound faster because of the kinds of businesses we have up here.”
The 77W’s cargo hold was filled with containers. Qatar flies the large jets, in part, to maximize its cargo-handling opportunities.
Cargo is the one aviation sector that has seen growth since the emergence of COVID-19. “Our cargo market has just boomed during the pandemic. We are the largest passenger/freighter operation in the world, we were experts already in carrying cargo on freighters and passenger planes, and we’re flying the 773, which has lots of cargo capacity.”
Asked if Qatar sees itself as being in competition with Emirates for connecting passenger traffic, Drush said, “Lets be honest – the airline industry is very competitive, but we’ve been different than Emirates – they’ve pulled back from the U.S. and Europe. We’ve continued to be in the market for our customers; in the middle of covid we repatriated almost 2 million people.”
The 777-300 cockpit is also quite spacious
Qatar Airways Privilege Club and Alaska Mileage Plan members can now earn frequent flyer miles on both carriers. Beginning March 31, 2021, members can also redeem frequent flyer miles on both carriers’ full networks and elite oneworld Ruby, Sapphire, and Emerald status perks, including lounge access.
- The departing flight also got a water-cannon salute
- Headed back out on the nearly 14-hour flight from SEA-DOH
Of interest to those in the Pacific Northwest who are Alaska Airlines frequent fliers, Qatar is part of the oneworld alliance, which Alaska recently joined. Alaska Airlines will connect customers from the U.S. West Coast to Doha and beyond via its other hubs in Los Angeles and San Francisco, complementing existing strategic partnerships with JetBlue and oneworld carrier American Airlines.
The main-terminal side of the forthcoming pedestrian bridge from SEA’s south satellite terminal will feature epic views of Mount Rainier, at least when it’s not raining. This photo is from Nov. 21, 2019.
Seattle-Tacoma International Airport (SEA aka Sea-Tac) is going through some large-scale renovations that will make it a much more competitive transit hub beginning later this year – if construction plans stay on track.
The main focus of the renovation is Sea-Tac’s international arrivals facility, which is woefully undersized for the airport’s growing passenger traffic. The new elements include a 450,000-square-foot grand hall for baggage claims and customs processing, a picturesque aerial walkway connecting the south satellite terminal to the grand hall (which is being installed Jan. 23-25), and a corridor connecting arriving international passengers on Concourse A.
We recently walked through the construction site with Port of Seattle staff to see what’s coming. Bottom line: Sea-Tac is going to be able to better handle the mid-day crush that often happens when flights from Asia arrive en masse.
The under-construction great hall where international passengers will retrieve their bags before heading to customs and immigration
“The grand hall is sized for 2,600 passengers per peak hour, and we know that the peak is mid-day,” says Janet Sheerer, IAF project manager, landside, at the Port of Seattle. “There were very few overall design parameters for this project, and that was the biggest one.”
BONUS: Snow operations at Seattle-Tacoma International Airport
Skidmore, Owings & Merrill LLP (SOM), the architect of the renovation project, and Clark Construction Group, the contractor, ran models to make sure the new facility could handle peak passenger traffic. “They ran robust models based on the type of aircraft, when the flight is arriving…to figure out where things need to be located and how many bag claim devices are needed,” says Sheerer. “The output from those models is what drove the design.
Singapore Airlines Airbus A350-900 takes off from SEA – Photo: Singapore Airlines
The contest has ended and a big congrats to Alex Nieves for winning! He will be giving this model a wonderful new home. Be sure to subscribe to our story email (we shoot you an email when we publish a new story) to make sure you don’t miss the next contest!
I get excited every time a new airline flies out of my hometown airport and I am guessing that you can relate. Especially when it involves an aircraft that is rare for the airport, and it also becomes the longest flight out of the airport. This was the case recently when Singapore Airlines (SQ) started service from Seattle-Tacoma International Airport (SEA) to Singapore Changi Airport (SIN) using an Airbus A350-900.
Here is the sweet 1:400 scale Singapore Airlines Airbus A350-900 model you can win!
And I know you are already wondering “How do I win that Singapore Airlines Airbus A350-900 model? I bet he is going to make me read his story and look at photos before telling me the deal.” #nailedit Keep on reading…
I am pretty sure that there is more to the A330neo than just those raccoon eyes!
Timing can be a magical thing. I was just talking to my pal Jason Rabinowitz about airplanes (we do this often) and I was asking why the Airbus A330neo was such a big deal. I actually tracked down our high-end chat:
Me: “Why do we care so much about the A330neo? Just b/c that is all we have right now to celebrate?”
Jason: “It new. And it all we got.”
Some eye candy to get you to keep reading and/or looking at the pics
Don’t get me wrong. I have still been excited watching the new A330 go into service, but it doesn’t match the excitement of the 787 Dreamliner, 747 Intercontinental, or A350 XWB.
The day after my award-winning chat with Jason, I received an invite from Delta Air Lines to come check out one of their new Airbus A330-900neos at Seattle-Tacoma International Airport (SEA). Perfect.