In 1948, United Airlines established a maintenance base at San Francisco International Airport. Seventy years later, the place is still hard at work keeping the airline’s planes safe and in the air. Every year, United brings tens of thousands of its employees to the base for Family Day, and this year the airline invited us to take part.
What a wild, awesome day it was! We got to meet “Chix Fix,” United’s award-winning all-female team of aircraft technicians, go on a tour of the maintenance facility, and celebrate the day with the United family. We even got to sample some food from Boeing’s newest plane: the 777-200BBQ (tail number N1BBQ)! AvGeeks eat your heart out, and read on for plenty of photos from the day’s fun.
So far, United has opened four of its flagship Polaris lounges: Chicago (ORD), San Francisco (SFO), New York / Newark (EWR), and Houston (IAH). We visited the Chicago lounge last year before it opened, and more recently we dropped by the one at SFO. Both were seriously impressive, with amenities like restaurant-style high-quality dining, showers, and nap rooms, with a dash of local inspiration. In short, everything we’ve seen from the Polaris lounges goes above and beyond. And we’re out to review the whole set.
Our next stop was the Newark lounge, which opened earlier this summer. Newark is United’s primary east coast hub and handles huge amounts of traffic, so a Polaris lounge here was a long time coming. We swung by on a Sunday morning and put the place through its paces. And between a delicious eggs Benedict and some relaxation with views of the ramp, we had a great time. Read on for tons of photos and an in-depth review — plus our analysis of how the place fits into United’s broader lounge landscape.
Fun times at the gate for the launch of United’s daily, direct service to London Heathrow (LHR) on a 787-8 Dreamliner. Photo: Kevin P Horn
United Airlines has been aggressively expanding its Denver hub over the last few years. Despite operating 471 flights a day and carrying 42% of traffic, the international routes have been limited to a few flights in Canada, a few south of the border, and the daily Dreamliner to Tokyo. Starting on March 24th, United re-launched, after a hiatus of a few years, seasonal, daily service to London Heathrow on a 787-8 as UA 27 and UA 26.
We were there for the inaugural flight and celebration for this exciting new route. This flight makes for three carriers serving London at once, with Denver’s biggest airline continuing expansion at the airport.
Getting ready for some long-haul flying, a 787-8 is at the gate with a 777-200 domestic in the background.
Domestic aviation in the western United States is a different operation than the population-dense East Coast. With major cities often 1,000 miles apart, often the only way to get between them in less than a day is to fly. Over the years, air traffic to the three largest Mountain West cities – Denver, Phoenix, and Salt Lake City – has increased significantly as the importance of these markets has elevated through sustained and continued growth.
United Airlines has been a dominant force in Denver for many years, with an 80-year history that reaches back into the early years of commercial aviation. It is currently, and by a wide margin, the largest carrier in Denver by passenger enplanements, flights, and revenue.
United’s focus on Denver is no accident; the airport is its most profitable hub, a key part of its route network, and is a focus for continued growth within the airline. As a frequent traveler based in Colorado, I’ve wanted to explore and learn about how United Airlines uses its position in Denver to get people to their destinations, nationwide.
This is the first part of a two-part feature on United Airlines’ operations at Denver International Airport. The second part will cover United’s inaugural 787-8 Dreamliner service to London Heathrow as an example of how United is expanding the reach and prominence of Denver within its network.