Later this year, British Airways will celebrate a huge milestone: a full 100 years of passenger flights (if you count their predecessors all the way back to the Aircraft Transport and Travel company). As one of the many ways it’s commemorating the occasion, BA is making some updates to World Traveller Plus, their premium economy cabin. The current version of the seat was unveiled back in 2010, and earlier this year we got to fly it on two long-haul flights, one on a Boeing 787 and another on an Airbus A380.
We found a lot to like, from basics like more space and recline, to better amenities, and — at least on the A380– the chance to sit on the upper deck without breaking the bank! It ain’t business class for sure, but it was definitely enough to make 20 hours in the sky fly right by.
Read on for a chronicle of our trip in World Traveller Plus from Chennai to San Francisco via London Heathrow. And at the end, we’ll discuss BA’s big upcoming updates to its premium economy service.
Last month we were on Virgin Atlantic’s first flight using jet fuel made from recycled pollution. The service was operated by one of the older planes in Virgin’s fleet, the classic 747-400. It’s always a blast to fly with the Queen of the Skies, but on the return journey we were looking forward to flying with her younger sibling the 787-9 Dreamliner.
While onboard, we got to review the newest version of the airline’s premium economy product: Virgin Premium. True to form for Virgin, the cabin experience oozed style, with sleek yet comfortable seats, great inflight entertainment, and food that could’ve been mistaken for what you’d get in business class. Of course there were parts of the experience that reminded us that we weren’t actually flying in Virgin’s “Upper Class.” But all in all, we found Virgin Premium to be a strong product that’s is well worth it when crossing the Atlantic.
Read on for plenty of photos and details from our premium economy flight with Virgin Atlantic.
When it comes to business class, branding is big. British has “Club World,” Delta has “Delta One,” United has “Polaris,” EVA has “Royal Laurel” — the list goes on and on.
The Korean airline Asiana is popular and I’ve wanted to try it for a while, but I think the name they picked for their premium cabin — Business “Smartium” Class — is a bit goofy. But hey, maybe they picked the name for a reason. Maybe it was designed by geniuses. Maybe it’s such an amazing product that it’s the only smart way to fly.
Asiana Boeing 777-200ER – Photo: Manu Venkat | AirlineReporter
Well, there’s only one way to find out! Read on as we share our experience on a long-haul Smartium flight from Seoul/Incheon to London on a 777-200ER. We’ll rate each part of the experience, and at the end you can decide for yourself whether the product is as smart as the name suggests.
The first thing you see when boarding a Turkish 777
Turkish Airlines is, or should be, well known amongst AvGeeks for their hospitality and commitment to passenger experience. The airline has positioned itself as a “European carrier” which might raise eyebrows to those in the West. Most would reasonably assume Turkey to be a resident of an ambiguous neighborhood we Westerners label as the “Middle East.” For what it’s worth, about half of Istanbul, including the airport, the airline’s headquarters, and various operations are indeed on the European continent. Turkey, as it turns out, is a country divided between two continents, giving real meaning to the phrase “East meets West.” The European side is separated from the majority of the country (the Asian side) by a naturally occurring strait referred to as the Bosporus.
My 777-300ER for the ride from Chicago to Istanbul
Why does all of this matter? Because it gives Turkish Airlines a competitive advantage. It’s easier to go after the European carriers than try to compete in terms of obscenely lavish passenger experience offered by the big three Middle East airlines (ME3). And, let’s be honest. When we think of European carriers, is an overwhelming commitment to passenger experience something that comes to mind? Likely not. It is no wonder then that Turkish Airlines maintains the title of Best Airline in Europe, according to Skytrax.
So how does Turkish differentiate itself from the pack? By offering reasonably priced fares bundled with excellent service and gourmet food. Gourmet food on a plane? Some might think those concepts are mutually exclusive. I beg to differ…
A few weeks ago, I had the chance to fly Qatar Airways on their (current) longest flight from Los Angeles (LAX) to Qatar’s home hub in Doha ’“ about 16 hours. Given all the talk about them being named a ’œFive Star Airline’ by Skytrax, and our previous coverage of flying Qatar, I was really excited for this flight. It would be my first experience on Qatar, and it would be in business class. Unfortunately, I was let down by my experience, at least on the flight to Doha (my flight home to the states was much better at least).
I arrived at LAX via a quick domestic hop from Denver on United. Getting from one side of the airport (T7) to the other (T2) was a mess. I walked outside, on foot, as I had a long layover and it was a decent day out. While the south side of LAX is now fully connected post-security, the north side is still old-school separated.
The LAX Terminal 2 (T2). My wait started out a floor below this.
Surprisingly, Qatar flies out of the newly-renovated T2, which seems to be the terminal of bastard airlines at LAX. Hawaiian, Air Canada, Virgin Atlantic, and other low-frequency carriers are based there, as opposed to the excellent Tom Bradley International Terminal (TBIT). Although the actual terminal is updated, getting there did not seem equipped for prime time. Even with a business class ticket, I was held at the lower level of the terminal. Once enough room cleared on the next level at the packed security checkpoint, I was allowed to take the escalator up to join the queue.
Security was an absolute mess. The older facility just wasn’t designed for modern-day TSA security. The floor was sloped towards the gates as my bag was constantly rolling off — it was pretty comical.