Browsing Tag: Passenger Experience

You might remember that we got to fly United’s inaugural Boeing 787-10 stretch Dreamliner service from San Francisco to Newark a few weeks ago. There was all the new plane buzz you’d expect. But one feature that deserved its own special mention was the plane’s inflight entertainment system. It was redesigned from the ground up to include tons of new features, from a better moving maps for the #AvGeeks (including us!) to live news updates, a movie+map split-screen option, a favorites list, and a trippy “relax mode.” Plus, the folks at UA went out of their way to accommodate passengers with impaired vision and/or hearing.

Read on for our report with all the details about United’s new screens in the sky!

An American Boeing 787-8 (N812AN) at LAX; the 787-9 is a stretched version of the -8

An American Boeing 787-8 (N812AN) at LAX; the 787-9 is a stretched version of the -8

This story has been updated to include new information about the availability of premium economy and anticipated dates for domestic operations.

American Airlines today announced new details and routes for its newest addition to the fleet, the Boeing 787-9 Dreamliner (789), which is set to arrive in the last quarter of this year. While American already operates 17 Boeing 787-8s (788s), four of the stretched -9s, with new business class seats and a cabin configuration to include a new Premium Economy section, will be delivered by the end of December 2016, with a total of 22 on order.

The 789s will initially be based out of American’s home base, Dallas-Fort Worth Airport (DFW), and on November 4 will commence service to Madrid-Barajas Airport (MAD) and Sao Paulo-Guarulhos International Airport (GRU).

AirlineReporter has received exclusive details on the inaugural route the 789 will actually fly…

Main business cabin on Swiss's 777-300ER.

Main business cabin on the Swiss 777-300ER

On June 10, Swiss International Air Lines officially inaugurated its new Boeing 777-300ER (77W) on its first regularly scheduled daily service to the United States. The debut flight took off from Zürich/Kloten Airport (ZRH) and arrived at Los Angeles International Airport (LAX). The 77W is the first Boeing product in Swiss’s mainly-Airbus fleet, and carries 55% more passengers than the Airbus A340-300 (343) it replaces on the ZRH-LAX route. Its first 77W, HB-JNA (delivered on January 29) with its special “Faces of SWISS” livery, made the flight.

A Swiss 777-300ER (HB-JNA) in special "Faces of SWISS" livery. Photo: Swiss

A Swiss 777-300ER (HB-JNA) in special “Faces of SWISS” livery – Photo: Swiss

Swiss gave the public a CGI-based video preview of the all-new aircraft and completely redesigned interior, and AirlineReporter was the first to confirm the delivery date of HB-JNA. We were also one of the few media to be invited to LAX for the inaugural events to take a look with our own eyes. Were we disappointed?

A Japan Airlines 777 taking off from Haneda - Photo Wilco737

A Japan Airlines 777 taking off from Haneda – Photo Wilco737 | FlickrCC

Japan Airlines (JAL) announced last week that its newly-revamped Boeing 777-200ERs (772s) dubbed “JAL SKY SUITE 777” or “SS2” will debut on June 18 from Tokyo Haneda (HND) to Bangkok (BKK). Designated for regional flying, the SS2 will feature now-industry standard lie-flat seating in business class, a roomy premium economy section, and best-in-class nine-abreast seating in economy, going against the grain during a time when virtually every new refurbishment of 777s calls for ten-abreast seating.

An illustration of the new economy seating configuration on JAL's

An illustration of the new economy seating configuration on JAL’s “SS2” Boeing 777-200ER – Image: Japan Airlines

What’s even more eye catching is JAL’s choice to go with an asymmetric 3-4-2 arrangement, while every other carrier uses 3-3-3 (well, when they do have nine across on their older planes). Where new premium seating is all the rage nowadays, JAL manages to remember the little people, and the economy cabin steals the spotlight…