Browsing Tag: Spirit

Operation Care-Lift, Spirit Airlines, & Lufthansa Technik Team Up for Puerto Rico Relief Flights: A First Person Account Onboard

This story was originally written by our good friend Chris Sloan and published on AirwaysMag.com. To help, be sure to read the story below and donate to the cause.

On Tuesday and Friday, because of the generosity of your donations to Operation: Puerto Rico Care-Lift and AirwaysAid 22,000 pounds of supplies were flown into Aguadilla, Puerto Rico (PR). This is the northwest corner of the island that is cut off from San Juan. The airport infrastructure is quite damaged and not open to commercial flights.

However, we were able to work with the miracle-working partners at Spirit Airlines and Lufthansa Technik Puerto Rico who made this special relief flight possible — the biggest relief flight into PR’s second largest airport as of Friday. A Lufthansa Cargo MD-11 has since arrived on Saturday with even more aid. Lufthansa Technik is not only instrumental in handling some logistics for us, but amazingly was already operational again undertaking MRO work.

Flying a fully loaded 228 passenger stretch Airbus A321 is an expensive endeavor under normal conditions and this operation was anything but normal. The logistics and clearances Spirit and Operation Care-Lift faced were daunting. But, Spirit Airlines has shown their true colors with this second relief flight into Aguadilla alone, on top of others into St. Maarten and St. Thomas, USVI.

Rumor has it Virgin America is looking to sell - Photo: Bernie Leighton | AirlineReporter

Rumor has it Virgin America is looking to sell – Photo: Bernie Leighton | AirlineReporter

Airlines buying airlines. Mergers. These are the topics that rumors were made for. As I start hearing more rumors about the sale of Virgin America, I wanted to take a closer look at who might buy them — and who wouldn’t. Personally, would I buy them? No. I don’t have the money. If I did, it would be nice, though. A privately-held airline. Immune from Wall-Street capacity discipline bludgeons… heaven!

So now that we know I cannot buy Virgin American… who might?

Scoot vs Spirit. Their liveries are different enough, but it goes deeper than that - Photos: Bernie Leighton & Spirit Airlines

Scoot vs Spirit. Their liveries are different enough, but it goes deeper than that – Photo: Bernie Leighton

Sometimes when airlines fight — we get entertained. The most recent throwing of the punches is between Singapore’s low cost carrier Scoot and US-based Spirit Airlines.

It would seem that Campbell Wilson, CEO of Scoot, has caught on to something that many might have noticed but filed away as merely a coincidence: branding similarities.

Notice the "Bare Fare" on the engine nacel - Photo: Spirit Airlines

Spirit’s livery is much more in your face – Photo: Spirit Airlines

“So a little yellow birdie told us that a certain American airline looks familiar,” Scoot posted on their Facebook. “It looks like #ScootInspires their current campaign…well, we’re really flattered!” It becomes clear that the airline that Scoot is talking about is — wait for it — Spirit.

And Spirit has something to say about all of this.

Spirit's first flight out of Kansas City receives a dual water cannon salute. Photo credit Aaron Wright, KC Aviation Dept.

Spirit’s first flight out of Kansas City receives a dual water cannon salute – Photo: Aaron Wright, KC Aviation Dept.

It’s true, people vehemently despise Spirit Airlines. Just the mention of the company elicits emotion-filled horror stories. Indeed they have a solid 1 out of 5 star rating on TripAdvisor, and they are frequently found at, or near, the top of various “worst airline” rankings. In direct contrast to these ratings and frequent “I’ll never fly Spirit again” claims, the airline continues to grow and increase market share. This begs the question – is the experience really THAT bad? Or, is there something else at play here?

BONUS: The Five Stages of Flying an Ultra Low Cost Carrier (Epic Comic Style) 

In their own defense, Spirit argues that the mass dissatisfaction with them is in large part due to consumers not understanding their progressive, totally unbundled Ultra Low Cost Carrier (ULCC) business model. That assertion seems to hold water. The vast majority of complaints I hear and see are indeed related to “unexpected fees” and being “nickel and dimed” to death. As the well-known cliche goes: “The first step to recovery is admitting you have a problem.” Thankfully, Spirit recognizes there is a problem. To that end they recently hired Barkley, a KC-based marketing firm to assist with better educating consumers and promoting what they refer to as a “bare fare.”

"Bare Fare" crop circle spotted in a soy field just north of the KC airport. Photo: Victor Lazo.

“Bare Fare” crop circle spotted in a soy field just north of the KC airport – Photo: Victor Lazo

A few months ago, Kansas City International airport announced that ours would be a new market served by Spirit. Shortly after an unexplained crop circle appeared prompting a lot of curiosity. It turned out the image seen above is the logo for Spirit’s Bare Fare.

I was excited to finally have the opportunity to give them a shot, contrary to the advice of everyone who I’d informed of my intentions. I booked a seat on the first flight out, and this is my honest, unbiased review…