Delta Air Lines unveils the next phase of a Terminal 4 expansion at JFK – Photo: Michelle McLoughlin | Newscast Creative
As part of their $1.2 billion effort at improving their space at John F. Kennedy International Airport’s (JFK) Terminal 4B, Delta, along with the JFK International Air Terminal LLC (JFKIAT) has completed the second phase of expansion of the terminal and held a media event to show off and officially open the new space (a soft opening occurred last week).
BONUS: Delta Previews JFK T4 With T4X In Lower Manhattan
In attendance, and speaking on behalf of their organizations, were Gail Grimmett, Delta’s senior vice president for New York; Patrick Foye, executive director of the Port Authority of New York and New Jersey (PANYNJ); Gert-Jan de Graff, president and CEO of JFKIAT (the operator of Terminal 4); Kyle Kimball, president of the NYC Economic Development Corporation; Fred Dixon, president and CEO of NYC & Company; and Melinda Katz, the Queens borough president.
Press entrance for the special Terminal 4 event – Photo: Doug Wint
The expansion adds 75,000 additional square feet and 11 new gates to Terminal 4B, and will allow 80% of Delta Connection operations to move from Terminal 2. These new gates are enclosed and climate-controlled, and can handle mainline narrow-body jets, if needed. The new addition provides access to a renovated Sky Club, iPad stations, and world-renown eateries.
The carrier has also added a third stop to its Jitney shuttle service, which carries connecting passengers between its two terminals to the new terminus on the B side. This is to help alleviate the walking for connecting travellers (65% of Delta’s JFK passengers) between opposite ends of Terminal 4B.
Virgin America Airbus A320 – Photo: David Parker Brown
It has been a while since I’ve flown on Virgin America, and to be honest I’ve sort of missed it. The purplely-pink mood lighting, good food, and that awesome entertainment system; it was a light cutting through the otherwise dark and dank scene of American domestic economy flying.
Thus I was rather looking forward to getting back in the air with Virgin, spurred on by its new codeshare partnership with China Airlines (which I recently sampled and detailed here). Arriving at SeaTac on November 30th, the Sunday after Thanksgiving, I expected mayhem but was instead met with relative calm.
The economy seats in Virgin America’s Airbus A320 – Photo: David Parker Brown
Virgin provided me a ticket in its Main Cabin Express (MCE) block of seats. The benefits are slight, basically amounting to early boarding after first class, seating in the first few rows of economy as well as guaranteed overhead bin access. The service and product are otherwise identical to the rest of the economy cabin.
Boarding was a bit chaotic, mostly thanks to the gate agent never actually announcing that it was time for MCE to board. Suspecting that I’d missed something, I joined the boarding line which now included main cabin passengers, and was ushered on the plane and into seat 5A.
Carolers greet families as they deboard the jet at the “North Pole”
Earlier this week, Delta Air Lines offered a very special charter flight to the North Pole with VIP guests. Children and families of the Down Syndrome Community of Puget Sound boarded a specially decorated Airbus A330 at Seattle-Tacoma International Airport before being whisked away on a quick trip to a winter wonderland.
The pilots for Delta flight 1225, service from Seattle to the North Pole, check emails before the flight.
Upon arrival, the guests were treated to different games, entertainment, Blitz from the Seattle Seahawks, the Coca-Cola Polar Bear and of course Santa, who took some time out of his busy schedule to interact.
We had photographer Jeremy Dwyer-Lindgren there to cover the event and afterwards he said, “I have to say that it was one of the heartwarming three hours I’ve had in awhile.” He was excited to share the experience via some photos.
Delta Air Lines Boeing 757 at JFK – Photo: David Parker Brown | AirlineReporter
Delta Air Lines recently upgraded their Economy Comfort cabin for trancontiental flights from New York to Los Angeles, San Francisco, and Seattle. I recently had a trip from JFK to SEA and decided to give the upgrade a shot.
The big changes? The addition of pillows, blankets, sleep kits, Luvo snack wraps, free adult beverages, and frozen yogurt bars.
“Delta continues to invest in Economy Comfort with upgraded amenities for customers when they fly one of our transcontinental routes from New York to Los Angeles, San Francisco, and Seattle,” said Jeff Robertson, Vice President ’“ Product Development, Sky Clubs and Marketing Communications. “Adding pillows and blankets for comfort as well as Luvo wraps and mid-flight snack offerings improves the travel experience for our premium economy customers so they arrive at their destination rested and refreshed.”
These come with the standard upgrades that all Economy Comfort seats give passengers: up to 4″ additional legroom and ideal location for boarding/de-planing.
The big question – is $100 worth the additional extras you get with Economy Comfort? Although I was quite tired during this flight (this was the fourth and final leg of a four day, 15,000 mile journey), I was willing to find out.
Richard Anderson, CEO of Delta Air Lines – Photo: Delta
Last month, I had the opportunity to participate in a small group interview of Richard Anderson, CEO of Delta Air Lines. Anderson is a long-time industry insider and the chief one of the largest airlines in the world. Domestically, Delta is often ranked by Fortune as one of the Top 50 most admired companies and is a long-standing member of the Fortune 500, presently occupying spot 51 by 2014 rankings.
When asked a rather mundane question about daily routine, Anderson responded with pure gold. Rather than provide a hurried, rehearsed, and insincere response that many would come to expect from a top-level executive, Anderson instead walked us through a typical day and highlighted what he referred to as his best practices.
Anderson’s relaxed and inviting demeanor is one that naturally commands attention. However, when he began reciting his secrets to success, those of us with backgrounds in business and leadership were captivated. When a Fortune 500 CEO takes their time to volunteer advice, those looking to further their own success and careers should take note.
Without further ado, Anderson’s Tips for Success…