You’re sitting by the gate at the airport, watching the clock tick closer to your flight’s boarding time. Suddenly, there’s a *ding* overhead as the PA system comes on. Your stress levels rise. You know what’s coming. “Sorry folks, but departure has been delayed by an hour due to [insert any one of a million reasons / excuses here].”
In the airline world, on-time performance is hard. Airplanes are complex, ground operations are a logistical nightmare, and weather can wreak havoc on even the best-managed carriers. Given all those factors, it’s sometimes surprising how many flights still do leave on time. Most airlines rise and fall in the Department of Transportation’s on-time performance rankings. But over the past fifteen years, one U.S. carrier has kept an iron grip on the top position: Hawaiian Airlines.
We just wrote about our flight from Oakland to Maui on one of the airline’s new Airbus A321neos. After landing, we sat down with Hawaiian’s Head of Neighbor Island Operations Pat Rosa, who discussed what goes into Hawaiian’s on-time performance. Sure, Hawaii’s lack of snowstorms helps (though the islands still deal with their share of bad weather). But there’s plenty more ingredients that go into Hawaiian’s secret sauce for punctuality. Pat also talked about the unique culture within the islands’ home airline, his love for the new A321neo fleet, and his excitement for the airline’s Boeing 787 order.
If you love behind-the-scenes looks at airlines you definitely don’t want to miss this one, so read on!
Last month we were on Virgin Atlantic’s first flight using jet fuel made from recycled pollution. The service was operated by one of the older planes in Virgin’s fleet, the classic 747-400. It’s always a blast to fly with the Queen of the Skies, but on the return journey we were looking forward to flying with her younger sibling the 787-9 Dreamliner.
While onboard, we got to review the newest version of the airline’s premium economy product: Virgin Premium. True to form for Virgin, the cabin experience oozed style, with sleek yet comfortable seats, great inflight entertainment, and food that could’ve been mistaken for what you’d get in business class. Of course there were parts of the experience that reminded us that we weren’t actually flying in Virgin’s “Upper Class.” But all in all, we found Virgin Premium to be a strong product that’s is well worth it when crossing the Atlantic.
Read on for plenty of photos and details from our premium economy flight with Virgin Atlantic.
Our United 787-9 being made ready for the inaugural long-haul LAX-SIN flight
Superlatives abounded on this, the inaugural non-stop flight from Los Angeles to Singapore. It’s billed as the third-longest direct flight in the world and the longest to originate from the United States.
There was even a ribbon-cutting ceremony – the presence of a trade delegation highlighted the fact that economic ties are strong between Singapore and the U.S.
The flight takes 17 hours, five minutes to cover the 8,772 miles between Los Angeles and Singapore. Favorable headwinds shaved an hour off our flight time, but, still. It’s an awfully long time to be in the air.
Looking great, even under a stormy sky – Photo: Manu Venkat | AirlineReporter
Everyone remembers their first time. Their first time getting upgraded on an international flight, that is. For some people, it’s a splurge with miles. For others, it’s the result of hard-won top-tier airline status. Or a cash upgrade offer at check-in that is too good to be true. But no matter how it happens, your first time flying in first or business class is the highlight of any AvGeek’s flying career.
Earlier this year, I had the pleasure of my first long-haul upgrade – in a shiny new Dreamliner, no less. And yes, it was everything I wanted it to be and more. But the circumstances were a little unusual, because my upgrade wasn’t thanks to miles, or cash. I was upgraded because of a typhoon in the western Pacific.
This is NOT the ideal weather forecast for flying – Photo: Manu Venkat | AirlineReporter
Wait … what? Well read on for the backstory, plus plenty of photos and thoughts about my experience in United’s BusinessFirst 787 cabin. And once you’re done reading, share your own stories about your first times getting bumped up.