Browsing Tag: BA

Follow the signs to the Hugo Junkers Lounge in DUS.

Follow the signs to the Hugo Junkers Lounge in DUS.

Recently on a oneworld itinerary connecting through Düsseldorf Airport (DUS), I was able to visit the Hugo Junkers Lounge, which is contracted by several airlines to serve their premium passengers. As I said in my review of the Hamburg Airport Lounge, I’m always iffy when it comes to third-party lounges, so I headed up the elevator with cautious optimism.

As a oneworld Sapphire elite member (in my case, Platinum on American Airlines), flying with Oneworld partners grants me access to airport lounges, though with the caveat that lounges operated by third parties may not be available. Fortunately, that restriction wasn’t in place on this trip; previously, flying Air Berlin on my first leg from Hamburg (HAM) to DUS, I was given access to the Hamburg Airport Lounge. My next leg from DUS to London Heathrow (LHR) was on British Airways, which contracts with the Hugo Junkers Lounge operated by DUS, to which I was also granted access thanks to my status.

Wikipedia: Who is Hugo Junkers?

The Hugo Junkers Lounge also contracts with several other airlines departing out of in the Schengen zone (read: mainly any airline not named Lufthansa), as well as a few membership programs. One could also pay €21 for access (credit cards only).

London Heathrow Airport's Terminal 5.

London Heathrow Airport Terminal 5

I recently had the opportunity to fly both British Airways and Iberia in short-haul economy, and talk about a 180-degree difference, especially striking when both are owned by the same parent company. While short flights don’t generally get much consideration, when one carrier offers so much more than another on the exact same route (namely between London and Madrid) for the exact same price, it’s probably better to go with the airline that will offer more and avoid the one that (spoiler alert) won’t even give you water.

The First Class Cabin of a British Airways 747-436 (G-BNLK). Photo by Bernie Leighton | AirlineReporter.com

The First Class cabin of a British Airways 747-436 (G-BNLK) – Photo: Bernie Leighton | AirlineReporter

The entire reason I ended up in Poland was because my travel thought process doesn’t work like that of a normal person. If I see an enticing airfare, on a new airline or a new product, I tend to book it, then figure out the details later.

In this case, I had discovered that British Airways was offering some reasonable fares in their most recent Prime First product across the Atlantic. Better still, one leg (LHR-ORD) was going to be on a 747. In this case, G-BNLK.

I flew to Heathrow from Seattle aboard a G-VIID, a 777-236ER built in 1997. The only advantages I can point out between it and the 744 are the larger overhead bins and slightly more modern AVOD In-Flight Entertainment (IFE) system.

The legs to and from Warsaw were aboard an A320. Club Europe is a bit tight, but the lamb rogan josh was nice. What was not nice was arriving into Terminal 3. The flight arrived early, giving me a two-and-a-half-hour layover. Ample time to change terminals and go to the lounge, right?

Wrong – this is Heathrow! Having to walk half a mile from gate 24 to the transfer bus was the first nuisance. The second was the fifteen minute drive to Terminal 5. This was followed by another aimless walk to the connections desk and finally, Fast Track security. It is “Fast Track” in name only – I was stuck behind at least three passengers who forgot the 3-1-1 rule. Noticing that we were at gate B42, I realized that I  would have no time to visit the Concorde Room (British Airways’ first class lounge), which I was really looking forward to.

Boarding was also a little odd. Instead of BA staff looking at IDs, security was inspecting everyone’s travel documents to confirm the ability to enter the United States. Evidently, he was either very suspicious or just slow. I shall stop dwelling on my sub-par airport experience and talk about the aircraft experience, as it was infinitely better.