Browsing Tag: American Airlines

JetBlue A320 N640JB

JetBlue A320 N640JB

JetBlue announced today that passengers can now purchase an unlimited travel pass for $599.00 and fly to any of the airlines 56 destinations as much as they want from September 8th to October 8th. No blackout dates, any seat is game, you can book and change up to 3-days before departure date, AND you still get TrueBlue awards points to boot.

I normally don’t blog about an airline fare special, but I think this might be an important test. If this becomes successful, this might be something JetBlue or other airlines do more. How great would it be to pay a flat fee and fly around the country (or world) visiting different locations on the cheap?

This is not the first time an airline has done something like this. American Airlines allowed folks to pay $250,000.00 to fly free for life, however the program ended in 2004. Earlier this year Cathay Pacific offered their All Asia Pass, where travelers could get unlimited flights to selected cities over a three week period for around $1500.00. Air Canada has also played with the notion of having unlimited flights. The problems in previous attempts, is #1 having too many restrictions or #2 being too costly (the last American pass sold for $3million). It seems JetBlue might have the right formula with relatively low cost and low complexity.  It is something I would seriously consider taking part in, if I had a month I could take off of work!

 

Image: Taurs Photographix
Ooops!  AA's Boeing 767-300 fell on its nose!

Ooops! AA's Boeing 767-300 fell on its nose!

The American Airlines’ 767-300 had just finished undergoing maintenance at Fort Worth when “the nose gear retracted and put the aircraft on its nose,” says a spokesperson for AA.

No personnel were hurt and the plane has been being assessed for damage since the incident on July 15th.  AA doesn’t expect any change in schedule due to the absence of this plane.

Terry Maxon with Dallas Morning News’ Airline Biz Blog has several additional photos.

Source: Dallas Morning News
American Airlines Boeing 757. Photo from aa.com.

American Airlines Boeing 757. Photo from aa.com.

One of my least favorite things about air travel is waiting in line. Wait in line to check-in, wait in line for security, wait in line to get on the jetway, and wait in line to actually get on the plane. When the electronic kiosks first came out, I loved them. Most people didn’t understand them and didn’t use them, so there was normally no line at all. Now they are the norm, and I am back to waiting in line.

American Airlines is looking to add a new option.  They are testing a pilot program (or more like “agent program” heh) over the next six weeks at Boston’s Logan International Airport where standing in line might have more options. Starting next week the airline will test 20 mobile devices called Your Assistance Delivered Anywhere (YADA). They will allow passengers to print boarding passes and make upgrades pretty much anywhere in the airport they can find a YADA representative. After the six week test, they hope to roll out the devices nationwide.

This seems like an interesting concept. If it works, not only could it alleviate lines, it could provide more of a one-on-one relationship with American and its customers.

A McDonnell-Douglas MD-82 of American Airlines takes off from LAX.

A McDonnell-Douglas MD-82 of American Airlines takes off from LAX.

Terry Williams, an American Airlines flight attendant, is suing Boeing after having a mist spray on her from the ventilation system from an MD-82 (Boeing bought McDonnell Douglas, which built the MD-82) aircraft. Williams states she has been suffering from chronic pain, tremors, migraines and vision issues.

Williams and her attorney allege that the ventilation system on the aircraft is faulty and the air is heavily contaminated. Her attorney said, “We believe the hazard is preventable. Sensors and filters are available. It’s up to the aircraft manufacturers to put them on.”

Boeing’s spokesperson Bernard Choi responded, “We believe that the air in airplane cabins is safe.”

This is not the first suit of it’s kind against Boeing. About seven years ago, flight attendants sued Boeing over hazardous air conditions, but the jury found Boeing not liable.

Source: KOMO
Image: rjmcconnell

Airline cabin -- where all the action happens. Pic by The Airline Blog

Airline cabin -- where all the action happens. Pic by The Airline Blog

The annual survey of frequent fliers conducted by Seatguru.com is out and it doesn’t look so great for some domestic airlines compared to their international counterparts. About 1,600 frequent travelers (most of whom fly 8 or more times per year) were asked to rate their airline experiences.

When a domestic airline actually serves a meal, it is rated among the lowest. Meals on United Airlines, US Airways, and American Airlines fared the worst. The best were Singapore, British Airways, Air France, and Continental Airlines (the only U.S. airline to make the top 4).

American, United, and US Airways are seen again on the bottom for comfort in economy class seats, while JetBlue made it to the top of the list.

Unfortunately for American, United, and US Airways they also topped the list for “rudest flight attendants” while Singapore and Southwest Airlines made top marks.

Matthew Daimler, founder of Seatguru.com stated, “Domestic airlines have been making strides in recent years to better compete with international airlines, but it is clear that they still have a ways to go in the eyes of fliers.”

Other interesting results:
* 13% of fliers say they have knowingly transported banned items through secuirty
* When asked which celebrities a person would want to sit next to, 56% said none
* 42% are willing to shell out 10% more for more legroom
* 26% think the front of the plane is the safest, 17% middle, and 6% the back.
* 17% of travelers self-medicate before a flight

Source: Seatguru.com