The annual survey of frequent fliers conducted by Seatguru.com is out and it doesn’t look so great for some domestic airlines compared to their international counterparts. About 1,600 frequent travelers (most of whom fly 8 or more times per year) were asked to rate their airline experiences.
When a domestic airline actually serves a meal, it is rated among the lowest. Meals on United Airlines, US Airways, and American Airlines fared the worst. The best were Singapore, British Airways, Air France, and Continental Airlines (the only U.S. airline to make the top 4).
American, United, and US Airways are seen again on the bottom for comfort in economy class seats, while JetBlue made it to the top of the list.
Unfortunately for American, United, and US Airways they also topped the list for “rudest flight attendants” while Singapore and Southwest Airlines made top marks.
Matthew Daimler, founder of Seatguru.com stated, “Domestic airlines have been making strides in recent years to better compete with international airlines, but it is clear that they still have a ways to go in the eyes of fliers.”
Other interesting results:
* 13% of fliers say they have knowingly transported banned items through secuirty
* When asked which celebrities a person would want to sit next to, 56% said none
* 42% are willing to shell out 10% more for more legroom
* 26% think the front of the plane is the safest, 17% middle, and 6% the back.
* 17% of travelers self-medicate before a flight