United Express ERJ-145 flying

United Express ERJ-145 flying

Remember the man who was left on an Air Canada Jazz flight? How about the blind woman left on a United flight? Well the fun keeps on coming! Now United Express leaves a woman asleep in a plane three hours after it lands, and now she is suing.

The United Express flight was flown by Trans States, but I feel both have some fault here (I am working on a blog talking about my feelings of regional carriers and the legacy airlines that put their names on them). In the most recent incident, Ginger McGuire was taking a United Express redeye  from Philadelphia to Dulles, when she fell asleep mid-flight. A cleaning crew woke her up at 3:50am, over three hours after the flight landed.

That flight is flown by an Embraer ERJ-145. This is the same type of plane I just flew and blogged about. It is small, only 50 passengers, and I am not quite sure how someone could miss a passenger left on that plane.

Now, McGuire is suing United Airlines for false imprisonment, infliction of emotional distress and negligence. Is that going to far? I say yes.

First off, this is bad. Really bad. It shouldn’t happened and the airline needs to apologize, show they are taking steps to make sure this doesn’t happen again and probably give her some free tickets. The problem is, McGuire isn’t giving United and Trans States the opportunity to do so. This incident McGuire happened on Tuesday and today is Thursday. Can we give them at least over the weekend?

Either way, hopefully this trend of leaving passengers on flights will be over.

Image: Capwatts86

EDITOR-IN-CHIEF & FOUNDER - SEATTLE, WA. David has written, consulted, and presented on multiple topics relating to airlines and travel since 2008. He has been quoted and written for a number of news organizations, including BBC, CNN, NBC News, Bloomberg, and others. He is passionate about sharing the complexities, the benefits, and the fun stuff of the airline business. Email me: [email protected]

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10 Comments
A.L.Mirri

Is it so bad, David? I guess no… Don’t you think your opinions are contributing to make a “storm in a teacup”? Think about it!

I think leaving a passenger in an aircraft is bad. It is horrible. Not just poor customer service, but the think about the safety. So much money is spent on safety and what good does is it if people are left on airplanes? What if it was a child?

However, people are human, mistakes are made. This is why I would like to see United be given the opportunity to make this right before we talk about suing.

Thanks for the comment!

David

Ah, clearly an American. Sue! Sue! Sue! I’m not so sure there is a lot of trauma involved in this case. Give her a ticket good for anywhere in the continental US and call it a day. Retrain the flight attendant and the ground crew at PHL.

I could (cynically) point out that after a long nap, this woman was better suited to drive home or wherever than if she had never taken the nap at all.

Is it not common practice for crew to check the aircraft before they leave. We had to do a full cabin check (galleys, toilets, seats, trays and pockets) so we could ensure that pax had left nothing behind before we deplaned.

Daniel

It surprised me when I flew yesterday after reading this story, I was wondering how you could not wake up on landing. Then my seatmate did just that.

I think it is part of her responsibility too and she overreacted by suing the airline.

I think it was planned..
One cannot be locked in an airplane – the doors are only sealed (Locked)
in flight.
On landing, she hid in bathroom.

Richard Phillips

What a stupid woman! Does she not think she is responsible for her own actions? Another example of American sue and try and get some money attitude. If it goes to court the judge should throw it out and recomend that she be sued for wasting public time and money.

Michael Conklin

On a school bus, it’s required that a driver physically inspect each seat to look for remaining children and then hang a “bus empty” sign on the back window. Maybe flight crews need to do the same.

How can someone sleep through over a hundred people marching through the planes aisles with their handbags and luggage plus the consistent start up tunes of mobile phones being switched on. You’d have to be knocked out cold to sleep through all that commotion.

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