Canadair Regional Jet (B-6050) at Vancouver

Canadair Regional Jet (B-6050) at Vancouver

Normally when I fly, my in flight entertainment is taking a nap. Recently Kris Lines was on Air Canada Jazz flight 8229 from Calgary to Vancouver when he decided to take a little nap in the back of the aircraft. His flight landed, passengers de-planed and no one woke Lines up.

Lines admits he is a heavy sleeper and was up for 24 hours traveling, but he isn’t invisible.

“It’s absolute craziness,” said Lines. “The last thing I remember was taking off from Calgary. I knew I was safely on board and there was no further destinations and it was all good.” He was confident that somebody would wake him up in Vancouver.

No one did. After his flight was de-planed, the aircraft was towed to a hangar and 90 minutes after landing a maintenance worker finally discovered Lines.

Flight attendants are human and mistakes can be made. However, things could have turned out much worse with this. What if was an unaccompanied minor? Someone would could have caused harm to the aircraft unsupervised?

Lines wrote to the airline looking for answers and MaryAnn Morgan, with the airline, responded, “Although there was no excuse for the incident that occurred, it appears the flight attendant on this occasion was dealing with several wheelchair passengers and coordinating their departure from the aircraft.  Although the flight attendant advises he did look back into the aircraft to check for any passengers still on board, he did not walk through the aircraft cabin as he was engaged with handling the passengers in wheelchairs requiring assistance.”

Morgan continued, “I can assure you that no previous incident of this nature has occurred and that this matter has been thoroughly reviewed with the crew member concerned and other crews operating similar aircraft to ensure an incident of this type does not happen again.”

She assured lines that the airline operates over 800 flights per day and this was an isolated incident. Lines was also offered a 20% discount on four future tickets with Air Canada.

Source: Ottawa Citizen via Blue Tales Image: djlpbb40

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EDITOR-IN-CHIEF & FOUNDER - SEATTLE, WA. David has written, consulted, and presented on multiple topics relating to airlines and travel since 2008. He has been quoted and written for a number of news organizations, including BBC, CNN, NBC News, Bloomberg, and others. He is passionate about sharing the complexities, the benefits, and the fun stuff of the airline business. Email me:
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This is amazing that they could let this slip. You make a good point as to what if he was an unaccompanied minor, but what if it were more serious? What if he was incapacitated, or even dead? Luckily, this wasn’t a connecting flight and he didn’t end up in some other city (or country). I think they really got lucky with this incident, as it could have been way worse. I understand human error, dealing with deplaning, and passengers with wheelchairs, but this leaves me puzzled.

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Oh my! I’m sorry that happened to him! If I was a fellow passenger I would have woken him up!

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