Photo taken when I put Alaska's guarentee to the test!

Photo taken when I put Alaska's guarantee to the test!

Airline fees are not very unique anymore. It takes a bit more than a fee change or new fee to motivate me enough to write a blog on it  (like charging for carry-ons). Why does Alaska Airlines and Horizon Air get a blog on fees?

Not because they are raising some fees (1st checked bag from $15 to $20) or that they are lowering others (2nd checked back from $25 to $20, 3rd from $50 to $20), but because they are making their from plane-to-you bag guarantee even better.

Previously if you checked a bag with Alaska or Horizon, they guaranteed your bag would reach the baggage carousel 25 minutes or less from the time your airplane made it to the jetway. Now that they are raising the prices for some passengers, they are improving the guarantee to only 20 minutes.

If your bag doesn’t make it in 20minutes, you can either get $20 off your next flight or 2000 miles (I vote take the miles). A while back I put their guarantee to the test on a flight from Seattle to Phoenix and my bag made it in just over 15 minutes.

Yea, fees are annoying, but they aren’t going away. At least one airline gives you something extra with your baggage fees!

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EDITOR-IN-CHIEF & FOUNDER - SEATTLE, WA. David has written, consulted, and presented on multiple topics relating to airlines and travel since 2008. He has been quoted and written for a number of news organizations, including BBC, CNN, NBC News, Bloomberg, and others. He is passionate about sharing the complexities, the benefits, and the fun stuff of the airline business. Email me: david@airlinereporter.com

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4 Comments

do we really need a guarantee with all other watchdogs on our side? credit card companies are guaranteeing luggage insurance, some personal travel policies are also doing the same…bottom line is, whatever the justification, higher baggage fees are disliked.

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