I have flown a lot in my life, but I have never had a bag lost. I know I have been lucky. Talking to those who have been through it, I am glad I haven’t had to go through that.
Airlines have gotten better at not losing bags, but it still happens. American Airlines is testing out some pretty cool new technology to help bags get to their destinations and faster.
Each baggage vehicle has a computer screen which can tell workers flight status, gate changes and connections all in real-time. Workers also have hand-held computers to keep an eye on bags while away from the vehicle. At most airports, this is all done with paper, pencil and maybe a radio.
Right now, the technology is only being used at Dallas/Fort Worth International Airport. Hopefully it will be rolled out to other airports and adopted by other airlines if successful. Let’s also hope this new technology can stop bags from having unknown fluids spilled on them!
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