Around the World

Miles flown for stories
2015: 242,760
2014: 363,407
Total: 1,164,361






Debunking Some Myths About Ramp Life

This ramp area may look messy, but it is like controlled chaos... kind of.  Photo: AirlineReporter.com

This ramp area may look messy, but it is like controlled chaos… kind of – Photo: AirlineReporter

Out in the aviation world, there are a few different people who always take the blame for anything airline-related. If you are inside the terminal, the customer service staff always take the brunt of any little problem. If it’s onboard the aircraft, the blame is given to the flight attendants. But if something happens to your checked baggage, then all the blame is placed squarely on the ramp agent (more commonly known as a “ramper”).

I was a ramp agent, and I can tell you right now that sometimes that blame should not come to me.  Sure, there are times that they should take the blame, but not always. Working the ramp is not an easy job, and I am going to debunk a couple of myths that surround life under the wing.

Continue reading Debunking Some Myths About Ramp Life

Review: Qantas First Lounge at Los Angeles (LAX)

Entrance to the new Qantas First Lounge - Photo: Blaine Nickeson | AirlineReporter

Entrance to the new Qantas First Lounge – Photo: Blaine Nickeson | AirlineReporter

Recently, Qantas opened a new lounge in the Tom Bradley International Terminal at Los Angeles International Airport (LAX).  The Qantas First Lounge serves first class passengers from Qantas, British Airways, Cathay Pacific, and Japan Airlines, along with oneworld Emerald and Qantas’ own top-tier elites. As such, it is a good-sized lounge.

Beautiful bar in the Qantas First Lounge - Photo: Blaine Nickeson | AirlineReporter

Beautiful bar in the Qantas First Lounge – Photo: Blaine Nickeson | AirlineReporter

I had a long layover in Los Angeles as part of my trip to Santiago with LAN Airlines to check out business class on their 787-8 Dreamliner, so we were able to arrange with Qantas to visit their new lounge and experience what it had to offer.  It didn’t disappoint.

Continue reading Review: Qantas First Lounge at Los Angeles (LAX)

Delta Air Lines Completes Second Phase of JFK Terminal 4 Expansion

A Delta pilot makes his way to one of the new gates as Delta Air Lines, unveiled the next phase of a Terminal 4 expansion at JFK - Photo: Michelle McLoughlin | Newscast Creative

Delta Air Lines unveils the next phase of a Terminal 4 expansion at JFK – Photo: Michelle McLoughlin | Newscast Creative

As part of their $1.2 billion effort at improving their space at John F. Kennedy International Airport’s (JFK) Terminal 4B, Delta, along with the JFK International Air Terminal LLC (JFKIAT) has completed the second phase of expansion of the terminal and held a media event to show off and officially open the new space (a soft opening occurred last week).

BONUS: Delta Previews JFK T4 With T4X In Lower Manhattan

In attendance, and speaking on behalf of their organizations, were Gail Grimmett, Delta’s senior vice president for New York; Patrick Foye, executive director of the Port Authority of New York and New Jersey (PANYNJ); Gert-Jan de Graff, president and CEO of JFKIAT (the operator of Terminal 4); Kyle Kimball, president of the NYC Economic Development Corporation; Fred Dixon, president and CEO of NYC & Company; and Melinda Katz, the Queens borough president.

Press entrance for the special Terminal 4 event - Photo:

Press entrance for the special Terminal 4 event – Photo: Doug Wint

The expansion adds 75,000 additional square feet and 11 new gates to Terminal 4B, and will allow 80% of Delta Connection operations to move from Terminal 2. These new gates are enclosed and climate-controlled, and can handle mainline narrow-body jets, if needed. The new addition provides access to a renovated Sky Club, iPad stations, and world-renown eateries.

The carrier has also added a third stop to its Jitney shuttle service, which carries connecting passengers between its two terminals to the new terminus on the B side. This is to help alleviate the walking for connecting travellers (65% of Delta’s JFK passengers) between opposite ends of Terminal 4B.

Continue reading Delta Air Lines Completes Second Phase of JFK Terminal 4 Expansion

Classic Promotional Video on LAX

This is a classic promotional video for Los Angeles International Airport (LAX) done back in 1970. Nothing like having some cheesy 1970s music while being able to look at retro airliners and LAX.

The New Baggage Carts Are Here, The New Baggage Carts Are Here!!

YVR's New 2014 Baggage Carts, now rolling to an airport near you!  Image: YVR

YVR’s new 2014 baggage carts, now rolling in an airport near you…if you live in Vancouver! Image: YVR

Our friend in Vancouver, Chris, is usually running around YVR airport’s terminals, ramp, and grounds.  With his smartphone in hand, he tweets, blogs, posts, and helps to keep YVR’s social media presence timely and responsive. He’s often the “voice” behind the airport’s Twitter account, @yvrairport.

A couple of weeks ago, Chris did stay still for a while, long enough to put together a nifty video announcing the arrival of YVR’s 3,000 new baggage carts.  At most airports, I don’t think that new carts would warrant even a press release, much less a video. But at YVR, it’s a big deal in a very tongue-in-cheek kind of way. And remember, when you travel through Vancouver’s multi-award-winning airport, you can use the carts for free.

Continue reading The New Baggage Carts Are Here, The New Baggage Carts Are Here!!