Browsing Tag: Santiago

A view from upstairs to downstairs of the LANTAM lounge in Santiago

A view from upstairs to downstairs of the LATAM lounge in Santiago

Recently, I had the opportunity to attend the grand opening of LAN Airlines’ new VIP Lounge in Santiago, Chile (SCL). The new lounge impresses in nearly every way, especially when compared to its predecessor at SCL. As you may recall, AirlineReporter Associate Editor Blaine Nickeson visited the old one back in March and described it as “very crowded and a little dated.” This new lounge is none of that.

Seating area with computers for use in the background

Seating area with computers for use in the background

The new lounge occupies two floors at the west end of the check-in concourse. Located adjacent to the Priority Check-in Area, the lounge is up a few steps (or a short ramp) from the priority security screening area’s exit. Alternatively, for passengers passing through the regular security checkpoint, it can be accessed via elevators that are located just past the duty free shop.

LAN 787-8 Dreamliner at takeoff - Photo: Bernie Leighton | AirlineReporter

LAN 787-8 Dreamliner at takeoff – Photo: Bernie Leighton | AirlineReporter

Recently, LAN Airlines invited me down to their headquarters in Santiago de Chile, Chile, to check out their new Boeing 787-9 Dreamliner. While LAN was the first carrier in the Americas to operate the 787-8, the new stretched 787-9 offers an all-new Premium Business hard product.  Unfortunately, at the last minute, the special event was called off due to “operational issues.”

LAN dreamliner entryway

Dreamliner signature entryway on LAN’s 787-8 – Photo: Blaine Nickeson | AirlineReporter

Since flights to Santiago had already been arranged I decided to still make the trip, which would give me a chance to experience LAN’s 787-8 Premium Business class, check out Santiago briefly, and also take a look at the airport experience on both ends. All-in, I’d only be gone from home in Denver for 55 hours – not too shabby for 13,000 miles of travel.

LAN's first Boeing 787 Dreamliner sits at their Maintenance facility at Santiago.

LAN’s first Boeing 787 Dreamliner sits at their maintenance facility at Santiago.

Back in the day when the Boeing 787 was allowed to fly, I took LAN’s first 787 delivery flight from Everett, WA to Santiago Chile. During my short stay, I was able to tour their maintenance and training facility and I wanted to share what I was able to explore.

Boeing 767s get winglets installed.

Boeing 767s get winglets installed.

LAN has been going through a huge undertaking of upgrading their older Boeing 767s to each have winglets to increase their fuel efficiency. When LAN started the process, it would take them about 49 days to install the winglets. More recently,it only takes them two weeks.

Sometimes, the simplest way is the best.

Sometimes, the simplest way is the best.

One of the most interesting aspects was using old-school white boards and papers to keep track of where each aircraft is at in the maintenance process. At first, I couldn’t imagine why they wouldn’t upgrade to computers, but their process absolutely works for them and why fix something that is not broken?

The Airbus A318 still looks like a baby airplane to me. LAN currently operates 5 of the type.

The Airbus A318 still looks like a baby airplane to me. LAN currently operates 5 of the type.

Typically, it takes about 12 hours to replace a Boeing 767 engine and only nine hours to replace one on an Airbus A318.

Engine

P&W4000 engine being worked on.

LAN is able to re-work up to ten engines at a time and the shop runs 24 hours per day, six days per week.

This is an engine cleaning truck (pretty sure that they had a fancier name for it) that can drive to clean the engines of a LAN aircraft.

This is an engine cleaning truck (pretty sure that they had a fancier name for it) that can drive to clean the engines of a LAN aircraft.

I started to get TIREd at this point in the tour (okay, not really and that was a bad joke).

I started to get TIREd at this point in the tour (okay, not really and that was a bad joke).

CAE training facility in Santiago.

CAE training facility in Santiago.

LAN does not operate their own flight simulators or crew training, but outsource to CAE, which is located directly next to the airport.

You probably never will need to use a raft like this, but it is good to know that flight attendants know how to use it, if needed.

You probably never will need to use a raft like this, but it is good to know that flight attendants know how to use it, if needed.

These may look like fun (I wasn't allowed to slide down), but this is where flight attendants train how to evacuate an aircraft.

These may look like fun (I wasn’t allowed to slide down), but this is where flight attendants train how to evacuate an aircraft.

Boeing 767 interior mock up for safety training.

Boeing 767 interior mock up for safety training.

A CAE Boeing 767 flight simulator. Do I want to go inside? Um, yes please.

A CAE Boeing 767 flight simulator. Do I want to go inside? Um, yes please.

Pilots get training in the Boeing 767 simulator.

Pilots get training in the Boeing 767 simulator.

Was able to sit in on two current pilots who were doing additional training on the Boeing 767. They just had one engine go out during landing and had to react appropriately — we all made it.

CHECK ALL 41 PHOTOS OF THE MAINTENANCE / TRAINING FACILITY

This story written by…David Parker Brown, Editor & Founder.

David started AirlineReporter.com in the summer of 2008, but has had a passion for aviation since he was a kid. Born and raised in the Seattle area (where he is currently based) has surely had an influence and he couldn’t imagine living anywhere else in the world.

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