KLM: It’s a bird! It’s a plane! It’s a … radio station, maybe? Actually you were right the second time. But despite its proud 97-year history in aviation, KLM Royal Dutch Airlines isn’t a recognizable brand name for some Americans (AvGeeks excluded, of course). To fix that issue, the folks at KLM were excited to spread the word about their airline’s onboard […]
Even for the most enthusiastic air travel aficionados, the idea of an overnight layover probably sounds awful. Airports, after all, are an awkward place to spend the night. Hotels by the terminal can be overpriced and uninspiring. Getting into the city isn’t always a realistic option. Transit lounges aren’t always open 24/7, and even if […]
Let’s start with the bare facts: India’s flag carrier Air India doesn’t have a great reputation. Whenever I’ve asked people about their experience on the airline, they cite inexplicable delays, poorly maintained aircraft, a non-negligible risk of food poisoning, or rude staff. Or, sometimes, all of the above. As a friend of mine put it, “If my only choice for a flight was Air India, I would just skip the trip and stay at home.”
As an American of Indian descent, I’ve always been a bit disappointed that my ancestral homeland’s flag carrier apparently doesn’t seem to have its act together. As someone who has never flown with the “maharaja,” part of me also wondered whether the airline is actually better than the reputation suggests. I decided to find out for myself.
Let’s start out with the obvious: it’s been a rough few years for United Airlines. Amidst a choppy merger, a CEO ouster scandal (then the new replacement CEO having health issues), and an awful economic climate for the industry during most of the decade, the Chicago-based airline’s public perception took a big hit. It has become pretty […]