Print that ticket at home, or it could cost you $150 to get into that door!

Print that ticket at home, or it could cost you $150 to get into that door!

If you follow Ryanair or Michael O’Leary, the CEO of Ryanair, you know there is always something going down in Ryanair-land. Well, let’s step this up to the next level of craziness. In the good ‘ol days (aka now) you only have to about $60 for printing your boarding pass at the airport. But O’Leary doesn’t like check-in counters and wants people to stop getting boarding passes at the airport.

“You really now must check in before you get to the airport. If you don’t the fine is €40 [~$60] and if that doesn’t get rid of them all within a very short order, we double that fine to €100 [~$150],” said Mr O’Leary. “We don’t want people showing up without the pre-printed boarding card.”

If you don’t have a printer at home, it would be more cost effective to go out and buy a printer for $50, print your boarding pass, and pocket the $100.

This might not shock many of you, but complaints on Ryanair are up 140% and they have the highest number of complaints in the UK (although they are one of the biggest airlines as well).

But if you want to complain to Ryanair, good luck! It costs about $1.42 per minute to talk to a customer service representative.  I am sure they will have no problem, sitting back listening to your complaints and even ask follow up questions.

Why do people keep making this airline successful? Because they want the cheapest ticket possible, period. Will there ever be a backlash with passengers realizing price isn’t everything? Or will this business model spread to the US (please no) and be the future of commercial aviation?

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Source: Irish Examiner via FlyersView Image: * mario *

EDITOR-IN-CHIEF & FOUNDER - SEATTLE, WA. David has written, consulted, and presented on multiple topics relating to airlines and travel since 2008. He has been quoted and written for a number of news organizations, including BBC, CNN, NBC News, Bloomberg, and others. He is passionate about sharing the complexities, the benefits, and the fun stuff of the airline business. Email me: [email protected]

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3 Comments

very interesting, and yes understood because they are a discount airline. however i wonder how many passengers will fall into this trap because they would forget and as a result will build resentment enough to not travel ryanair anymore? what do you think?

I have often wondered where the breaking point is for customers who fly on Ryanair. It seems they can take unlimited abuse and will still flying. I think people swear they will never fly them again, but next time comparing prices they choose the cheapest, Ryanair. I just hope the model doesn’t come over to the US.

My FIRST and LAST experience with RA was a flight from Gatwick to Dublin. Our incoming flight from the States was delayed, so we had to pay full fare for the RT flight to Dublin, even though we got booked on the very next flight. On boarding the creaky old 737, someone was caulking the windshield on the flight deck with a tube of clear goo. My favorite part of the entire experience was the LARGE sign at the RA area, which (in no uncertain terms!) warned you not to abuse the RA employees!

Like I said, I’ll take a canoe next time…

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