Around the World

Miles flown for stories
2014: 269,302
2013: 330,818

Photos: Delta Begins Receiving Boeing 717s

Say hello a freshly painted Delta 717! Photo Courtesy of Delta Air Lines

Say hello a freshly-painted Delta Boeing 717! Photos: Delta Air Lines

Two months ago a number of folks broke news that the much-anticipated Delta Air Lines Boeing 717-200 had finally started showing up in reservation systems. For aviation enthusiasts, it’s an exciting time when an airline brings on a new aircraft type, especially one like the 717. The 717 holds a special place in many hearts for a number of reasons, chiefly because it’s an ultra-modern descendant of the Douglas DC-9s and MD-80s which have a cult following with pilots and AvGeeks alike.

In 2011, Southwest Airlines acquired AirTran, a 717 launch partner who also happened to fly the largest fleet of 717s in the world. Aviation enthusiasts questioned whether Southwest would go against their all-Boeing 737 business model that had served them so well over the decades. Much to the surprise of many aviation industry analysts and insiders, Southwest announced they would indeed incorporate the 717 into their fleet.  However, those plans never came to fruition. In 2012, Southwest and Delta announced a sweetheart deal which would allow Delta to take possession of the former AirTran birds, allowing them to retire a number of older DC/MD variants and giving Southwest the ability to maintain fleet uniformity.

After digging around on Delta.com, I confirmed the first scheduled 717 flight was supposed to be 2343 on 9/19 from ATL to EWR. I had already booked a mini-vacation to the NYC area for that weekend, so the timing simply could not have been better. I almost canceled my outbound leg and booked this flight instead…almost. Understanding that new equipment is often subject to last minute changes,  I decided a call to Delta was in order.

Continue reading Photos: Delta Begins Receiving Boeing 717s

Delta’s new Flagship Lounge is Not in Atlanta — It’s in New York

Delta Sky Club at JFK.

Delta Sky Club at JFK.

When Delta opened their new T4 at New York’s JFK Airport on the 24th of May they also opened their new flagship Sky Club.  The newest and largest Sky Club in the Delta network is a revolution to both AvGeeks and the traveling public.

Located just past gate B30 in Terminal 4, this 24,000 square foot facility is the new home to those with Sky Club access. Delta has created a number of new technologies based on traveler’s wishes and turned this into one amazing lounge.  The entrance to the club has the same nondescript doorway that you might find at other lounges what is found inside is quite unique.

Continue reading Delta’s new Flagship Lounge is Not in Atlanta — It’s in New York

Delta Opens New Terminal 4 Extension at New York’s JFK

Staff are celebrating the opening of the new Delta T4 at New York JFK Airport - Photo: Mal Muir | AirlineReporter.com

Staff are celebrating the opening of the new Delta T4 at New York JFK Airport – Photo: Mal Muir | AirlineReporter.com

With the closure of the famous Pan Am Worldport (T3) at New York’s John F. Kennedy International Airport (JFK), Delta decided to move their facilities to Terminal 4 (T4) and I was invited to join in on the grand opening.   Even at 4am on the 24th of May (the day the new terminal opened), construction workers were still putting on the finishing touches. Since Delta is the primary tenant at T4, they started the day with a very large celebration.

The new T4 refurbishment and extension brings state of the art technology together with new services, shopping and dining facilities to provide an amazing new guest experience.

BONUS: Delta Previews JFK T4 With T4X In Lower Manhattan

“Thanks to Delta’s $1.4 billion investment, travelers to and from JFK will experience a state-of-the-art facility with improved amenities and better services,” said New York Mayor Michael R. Bloomberg. “Over the past six years, Delta has doubled the number of employees based at JFK and created quality construction jobs, with a focus on local hiring. We look forward to their continued expansion and partnership with New York City.”

Continue reading Delta Opens New Terminal 4 Extension at New York’s JFK

Delta Air Lines Grows Like Crazy at LaGuardia

There are going to be a lot more Delta widgets seen at LGA soon.

There are going to be a lot more Delta widgets seen at LGA soon.

Recently, Delta Air Lines announced their game plan to expand at LaGuardia Airport (LGA) after their slot swap with US Airways. Delta, being the world’s second largest airline, has plenty that they can bring to the New York area and grow LGA into a major hub for business travelers.

If you scroll through the new Delta LGA flights, you will see a lot of smaller aircraft: the Embraer ERJ-145, E-170, E-175, Bombardier CRJ-700, CRJ-900 and the CRJ-200. With an airport that is already so crowded, it was a little surprising seeing so many small aircraft.

Just because a new route starts as a smaller aircraft, doesn’t mean that Delta can’t upgrade to a larger aircraft later. Still, it seems like some of the routes might be able to handle larger aircraft, why did Delta go this route?

“It’s purely a function of having the right aircraft for the right market,” Morgan Durrant, Delta Spokesperson explained to AirlineReporter.com. “LaGuardia is arguably the most restricted airfield in the world but that doesn’t preclude the market demand for both capacity and frequency. Utilizing regional aircraft in some markets allows us to achieve both in a way that’s good for customers and good for business.”

At least Delta is operating jets; US Airways Express (aka Piedmont) flew quite a few turbo-props in LGA. For the airline nerd (that many of us probably are), turbo-props are fun to fly in, but I know that most travelers do not share our passion for aviation and most prefer the comfort of a jet. And remember, that not all regional jets are created equally. Many of Delta’s jets that have more the 50  seats contain amenities found on larger aircraft.

“Delta Connection aircraft larger than 50 seats will have a two-cabin configuration and Gogo Wi-Fi,” Durrant stated.

Delta has more connections and are arguably using better aircraft, so I wouldn’t be surprised if they are able to become quite successful out of LGA. I also wouldn’t be surprised to start seeing larger planes operating in Delta colors in the future out of LaGuardia as well.

Two view points you have to read about this topic are: Brett Snyder looking at the winners and losers of this deal and Dan Webb looking at the new destinations.

Photo by: Jerome Vorus

Airline Love: Delta Air Lines Puts Down the Red Carpet

Delta Air Lines Bombardier CRJ-900.

Delta Air Lines / Mesaba Bombardier CRJ-900.

It is time once again to share an #AirlineLove story. This one is from Jason Rabinowitz (aka @yankees368) who recently took a Delta Air Lines flight from Detroit Metropolitan Wayne County Airport (DTW) to John F. Kennedy International Airport (JFK). Here is his story in his own words:

You recently wrote about how many of the emails you get bitch about some bad experience with an airline, but don’t often read about good experiences. Well, I have a good one for you. The airline is Delta. I know, I know, very unexpected. Delta and I have a very checkered history over the last four years, so this was something I felt had to be shared.

I was booked on Delta Connection/Mesaba from DTW to JFK at noon Wednesday before Thanksgiving. Security at DTW had no wait and a lot of TSA personnel, very nice. Aircraft was a CRJ900, not the biggest, but not tiny. For whatever reason, Delta has really cut back on their DTW-JFK route, and they are down to three a day (two on a CRJ900 and one A319). I am very surprised that they did not add capacity due to the holiday, but I digress.

When I checked in at a kiosk, I was presented with the screen asking me if I would like to put my name on the volunteer list to be bumped. I agreed and proceeded to the gate. The gate agent eventually called me up and informed me that the flight was oversold by three passengers. I happily took the opportunity to get a $400 voucher and be moved to LaGuardia Airport (LGA), as there really wasn’t any space going to JFK. I even asked for a first class upgrade, which she happily agreed to.

Flash forward 15 minutes later at the gate and my seat assignment turns into 22C! Thats the last row on their A319. Hardly first class, but I am happy to be in a seat. I hopped on Twitter, asked @DeltaAssist what the deal was, and they apologized and gave me another $25 voucher. Now we are at $425 voucher credit + $6 meal voucher.

Just before our 12:10pm push back, air traffic control stops traffic at LGA until 1pm. Uh oh, I know how these 1 hour delays turn into 2 then 3 then 7, so I needed to act fast and get something to eat. I asked the flight attendant if the door was still open and if I could grab something to eat, and they said sure! However, when I went up the jet bridge, the gate attendant informed me that I could not deplane and re-board, as she plane would no longer be secure. She then offered to personally escort me to the food court right around the corner while I grabbed a snack, with a smile on her face the entire time! Wow.

The flight was bumpy but fast, and now I am at LGA instead of JFK. I figured I would take a shot in the dark and ask a Delta red coat if they would provide a coupon for a cab ride to JFK. A few smashes of the keyboard later, she prints out a voucher and tells me to wait for a car. Holy crap, the car they called was an all black Cadillac Escalade, all for me. Again, wow!

For whatever reason today, everyone at Delta went above and beyond what they needed to do, and made my day easy (and profitable). I first started flying Northwest Airlines (which merged with Delta) when I moved to Michigan in 2008, right when they probably gave up. For what its worth, things didn’t start to go downhill until the Delta name was slapped on the ticket. It once took me 3 days to get from DTW to JFK! Yowza. Now, this summer I got from Lansing’s Capital Region International Airport (LAN) to Yankee stadium in 4.5 hours. Delta has come a long way.

So, where should I go with my $425 voucher? (I say come to Seattle -David)