Browsing Tag: #PaxEx

Qatar Boeing 777-200LR (A7-BBD) at Paine Field.

A Qatar Boeing 777-200LR – Photo: Andrew W. Sleber | FlickrCC

A few weeks ago, I had the chance to fly Qatar Airways on their (current) longest flight from Los Angeles (LAX) to Qatar’s home hub in Doha ’“ about 16 hours. Given all the talk about them being named a ’œFive Star Airline’ by Skytrax, and our previous coverage of flying Qatar, I was really excited for this flight.  It would be my first experience on Qatar, and it would be in business class. Unfortunately, I was let down by my experience, at least on the flight to Doha (my flight home to the states was much better at least).

I arrived at LAX via a quick domestic hop from Denver on United. Getting from one side of the airport (T7) to the other (T2) was a mess. I walked outside, on foot, as I had a long layover and it was a decent day out. While the south side of LAX is now fully connected post-security, the north side is still old-school separated.

A busy afternoon at the security checkpoint at LAX's Terminal 2.

The LAX Terminal 2 (T2). My wait started out a floor below this.

Surprisingly, Qatar flies out of the newly-renovated T2, which seems to be the terminal of bastard airlines at LAX. Hawaiian, Air Canada, Virgin Atlantic, and other low-frequency carriers are based there, as opposed to the excellent Tom Bradley International Terminal (TBIT). Although the actual terminal is updated, getting there did not seem equipped for prime time. Even with a business class ticket, I was held at the lower level of the terminal. Once enough room cleared on the next level at the packed security checkpoint, I was allowed to take the escalator up to join the queue.

Security was an absolute mess. The older facility just wasn’t designed for modern-day TSA security. The floor was sloped towards the gates as my bag was constantly rolling off — it was pretty comical.

A330neo Airspace by Airbus Economy class - Photo: Airbus

A330neo Airspace by Airbus economy class – Image: Airbus

Last Wednesday, I attended the London unveiling of “Airspace by Airbus“- the European aircraft maker’s bold strategy to create a distinctive cabin brand that it hopes will represent the pinnacle of passenger comfort and aircraft operational performance.

Grey London Sky by Gherkin - Photo: Alastair Long | AirlineReporter

Grey London Sky by Gherkin – Photo: Alastair Long | AirlineReporter

I must confess to being perplexed by what Airbus could possibly display in the tiny Searcys space on the top floor of the Gherkin building, especially on a cold and grey London morning. Luckily, Airbus had quite a bit of colorful things to show off and I was intrigued on what Airspace was all about and when we might start seeing it on actual Airbus aircraft. 

The new Emirates Boeing 777 business class seat Photo: Jacob Pfleger | AirlineReporter

During the recent ITB exhibition in Berlin, Emirates revealed its new Boeing 777 business class product – Photo: Jacob Pfleger | AirlineReporter

During the recent ITB travel exhibition in Berlin, Emirates revealed its new business class seat which will become standard on all Boeing 777-300ER aircraft delivered from November 2016. This includes the future Boeing 777X, when it eventually enters into service. I was fortunate enough to take a look at this new business class seat from Emirates and develop an opinion on it.

As predicted, Emirates has chosen to maintain its 2-3-2 layout with the new business class Photo: Jacob Pfleger | AirlineReporter

As predicted, Emirates has chosen to maintain its 2-3-2 layout with the new business class – Photo: Jacob Pfleger | AirlineReporter

Prior to the official reveal of the new seat, there was much talk in the industry about this new product for the 777. While Emirates remained reasonably tight-lipped, it did reveal that the new product would remain in the existing 2-3-2 layout. My initial impression of the seat was that, despite being  on the slightly narrow side, the legroom is vastly increased, as is the size of the IFE screen, which is one of the biggest I have seen in business class.

The Etihad A380 operates a daily service to Sydney, sadly the return flight is at night Photo: Jacob Pfleger | AirlineReporter

The Etihad A380 operates a daily service to Sydney; sadly the return flight is at night – Photo: Jacob Pfleger | AirlineReporter

Having recently experienced Etihad’s outstanding first class apartment on the Airbus A380, I had high expectations of their business studio product. While I already had a chance to view the entire Etihad A380 during last year’s Dubai airshow, I was still excited to try out the product on a nice long flight from Sydney to Abu Dhabi; the only downside of course being that the entire flight would be during the night.

The Etihad business studio really is flying reimagined and it is a product that exceeds those of some carriers first class products Photo: Jacob Pfleger | AirlineReporter

The Etihad business studio really is flying reimagined and it is a product that exceeds some carriers’ first class products – Photo: Jacob Pfleger | AirlineReporter

Check-in and all other departure formalities were completed with ease. It was nice to see that Etihad had recently opened a dedicated lounge in Sydney. While it might not be as grand and glamorous as Etihad’s New York JFK lounge, it is certainly a step above the Air New Zealand lounge which was previously used. Although slightly on the small side (particularly when the flight is full), the lounge does offer a few unique and welcome additions not often seen in business class lounges.  This included the option of a la carte dining, with a rather extensive menu, as well as a well stocked bar and plentiful waitstaff to assist.

T4-TBIT connector at LAX: Walkway overlooking the ramp between TBIT and T4 at LAX.

T4-TBIT connector at LAX: Walkway overlooking the ramp between TBIT and T4 at LAX.

Updated 2/26 to fix Youtube video link.

On Thursday, the project at Los Angeles International Airport (LAX) to build a post-security connector (pdf) between the renovated Tom Bradley International Terminal (TBIT) and Terminal 4 (T4) had a “soft opening” that vastly improves the airport experience for a significant number of passengers.

The $115 million project, which was originally set to open in early December 2015, is slated to include an outdoor patio, retail and food outlets, and a streamlined baggage transfer experience for those arriving on international flights and connecting onward. A small section for passengers walking to the customs and immigration was previously opened a couple of weeks ago.

With this opening, Terminals 4, 5, 6, and 7, as well as TBIT, are all connected behind security, meaning that passengers already in this area can walk to any of these terminals without the need to exit and reclear security. AirlineReporter has the first photos of the newly opened passageway…