Southwest Airlines will now charge $25 for an unaccompanied minor and $25 for overweight or a third piece of luggage. They will also allow pets to fly and will charge a “pet fare” of $75. Up until last fall SouthwestÂ did notÂ post a loss in 17 years, but it has had to post losses for the past three quarters, mostly due to their locked in fuel prices.
Southwest Airlines CEO Gary Kelly stated, “We truly believe in setting the right customer expectation and not charging for those amenities that a customer would ‘expect’ to get for free.” He also points out that all other major airlines in the US already charge these fees.
Although it might be disappointing that Southwest is adding some minor fees, I think it can be understandable in the given airline industry climate.Source: Baltimore Sun Image: Rob Speed
Comments are closed here.