US Airways tails.
Cuts, cuts, cuts. Airlines cutting routes, planes, and people seem to dominate the airline news. However this cut, has a little positive spin to it.
In 2008 US Airways had to let go over 1,300 positions, something no company enjoys. With declining revenues, US Airways had to make additional cuts, but didn’t want to resort to laying off additional people. Instead, the airline is asking flight attendants to volunteer to take 4 to 16 months off to allow the airline to save some cash.
The airline currently has over 6,600 flight attendants among their 33,000 employees.
I wasn’t able to find anywhere if the employees would be paid, so I contacted the kind folks over at US Airways. They stated that the leave is an “unpaid furlough”, but “flight attendants will be able to keep their flight privleges during the furlough.”
US Airways are not the only ones talking about future job cuts. Air France is looking at 3000 cuts, Delta 2000, American 1600, and on and on.
Part of me wonders how many of these cuts are needed and how many are these just an opprotunity to eliminate people at a time where it is becoming more and more accepted to lay off large numbers of hardworking people.
Image: Tomcatgeorge
Does Southwest Airlines giving out free drink coupons help them to acheive #1 status?
According to the Customer Service Satisfaction Index, airline passengers feel the airlines are doing a 3.2% better job in customer service compared to the year before.
Although fees are up, the numbers of passengers are down. This means less lines, fewer bumped people, and more room since you might have no one sitting in the center seat.
Southwest Airlines was #1 for customer satisfaction for the 16th year in a row with it’s highest rating ever. The biggest gainers were Delta Airlines, US Airways, and Continental who improved by margins of 6.7% to 9.7%. American Airlines saw the largest decrease (3.2%) and United Airlines ended with the lowest overall score for the year.
It will be interesting to see if the airlines can keep this positive trend going, since hopefully by next year we’ll have a strong economy and fuller planes (and lines).
Source: USA Today Image: tsmyther
US Airways A319 with Arizona Cardinals livery
PETA is well known for previous controversial advertisements showing the abuse to animals around the world. Their latest attempt is a proposal to put an ad on a US Airways aircraft that showed a seal next to blood-looking text stating, “Canada’s Olympic Shame – End the Seal Slaughter.”
No matter what you think about this topic, putting anything with “blood” on the side of a plane is not going to go over well. PETA wanted to put the ads on flights between the US and Canada in time for the 2010 winter Olympics in Vancouver, BC.
In February, US Airways also turned down an ad for PETA where they wanted to go after KFC for the way their treat their chickens.
Although in these hard economic times, it is hard for any airline to turn away extra money, I think US Airways probably made a smart decision.
Source: Business First Image: ~C~U~B~B~I~E~