I seem to live in airport lounges these days. I’ve noticed a theme, especially within the United States. The concept of luxury, decadence, and modernity have been eschewed by small packs of American cheese, rubbery cookies, and buy-your-own ill-textured food provided by Sysco. On top of that, the lounges are usually dirty. The showers feel more “grandmother’s Â basement” than luxury. In the case of one overseas lounge, it cannot pass a health inspection to save its life!
Etihad Airways has had great lounges in the past, but now again succeeds with the introduction of Facets of Abu Dhabi brand. Etihad knew they had to not just lead, but cement thatÂ lead, as best in all classes. To be fair though, the older-style Etihad lounges are starting to merely be the best, not years beyond the competition.
That said, according to Calum Laming, Etihad’s Vice President of Guest Experience, what they came up with is really not a mere lounge.
He is right.
Imagine if you could, with the help of an airport facility design firm called Gensler (they do shopping malls as well), create something inside an airport that felt nothing like it, save for the spectacular ramp view?
Well, they did it. I knew, previously, that Etihad takes its design cues from Fairmont hotels. Except when you step into the lobby of this lounge, it feels as if you have left JFK; teleported to Vancouver, and walked into the Fairmont Pacific Rim hotel.