Most people looking for the stars in SoCal head to Hollywood. But when we were in town recently, we headed the exact opposite direction and made a beeline for LAX. That’s because we were on the hunt for one particular star. The northern star, AKA Polaris. United Airlines has been making gradual but steady headway with the rollout of both the Polaris seat (now on its 787-10 Dreamliners in addition to many of its 777s and 767s) and its top-of-the-line Polaris lounges. We’ve already been to the Polaris lounges at SFO, Newark, and Chicago. And we hear great things about Polaris Houston. So when Polaris LAX opened earlier this year, we knew we had to swing by.
We found a lounge just as impressive as the other stellar Polaris lounges we’ve seen before, though with a smaller footprint. With plenty of sleek decor, amenities, and local flavor, Polaris LAX is definitely worth visiting. Read on for the full details and prepare to be starstruck!
Afternoon offerings include hot soup, artisinal bread along with Hummus, crackers and other more refined snack options – Photo: Mal Muir | AirlineReporter
Domestic airline lounges in the USA do not have the best reputation. A place to get a drink and sit out your flight delay in a dark, cigar lounge atmosphere? United does not like that thought, and they have decided to do something about it.
At first they started renovating their clubs, bringing them up to a new standard. Now they have come into the second phase, and are going to be updating the food and snacks on offer. For many frequent fliers, this should be a welcomed change.
The entry way to United Club in Terminal 2 at O’Hare – Photo: United
I have been through my fair share of United Clubs. I have been a Star Alliance Gold member for years, and like many of you, I am inherently familiar with Goldfish crackers, Tillamook cheese, and yogurt (or chocolate) covered pretzels/raisins. I have had my binge sessions while waiting out a delayed flight snacking on those things while powering my devices.
Considering that an annual club membership could run you as much as $500 a year, the meager snack offerings don’t seem all that great. Those days are now going to be history. United has decided to follow the feedback of their guests, and also a similar trend among their competitors, to offer something a little bit more substantial, even palatable.