A JSX E135 wearing the old livery at Seattle’s Boeing Field on its July 1 inaugural arrival
At the beginning of August, JetSuiteX went through a rebrand and announced its new identity as JSX, accompanied with a new website jsx.com. JSX’s new name is a testament to its evolution since its inception in 2016. The company has always aimed to provide “Joyful, Simple Experiences” in its innovative form of air travel as a “hop-on jet service.”
JSX currently offers publicly available charter flights on 30-seat jets from private terminals out of seven airports: Burbank (BUR), Las Vegas (LAS), Orange County (SNA), Napa/Concord (CCR), Oakland (OAK), Seattle-Boeing Field (BFI), and Phoenix (PHX).
Lovers of aviation make up a unique community unlike any other, and JSX’s experienced travelers seem to be the most in-the-know thanks to its elevated and efficient service on short distance flights in highly desirable markets. Luckily for frequent travelers, the company continues to work toward improving the aviation industry. As JSX’s co-founder and CEO Alex Wilcox shares, “it’s an industry that once you start working in, it’s really hard to get out.”
JETSUITE REVIEW BASICS:
Airline: Not an airline… try JetSuite private jet.
Aircraft: Embraer Phenom 100
Departed: Boeing Field (BFI)
Arrived: San Fransisco International Airport (SFO)
Stops: Non-stop flight
Class: Uber private jet class
Seat: Yes. Window and Aisle
Length: About 2.0 hours
Cheers: You are riding in a private jet and get all the bonuses that go along with that.
Jeers: You can only bring three of your friends.
Overall: JetSuite is a cost effective option that makes it difficult to go back to flying commercial.
I did not have to fake that smile. On the tarmac at SFO after our JetSuite flight. This is the 100th Phenom made by Embraer, reg number N581JS.
THE FULL JETSUITE REVIEW
When I was recently asked if I might want to hitch a ride from Seattle (BFI) to San Francisco (SFO) on a JetSuite private jet, how could I refuse? I have always wanted to try flying on a private jet and before this, I have never had the opportunity, so I was game.
Aren’t private jets just for the uber rich and was an exclusivity meant for a rare few? I now see that it depends on who you are flying and how flexible your schedule might be. JetSuite is a luxury that even the common man can afford and the better off can still appreciate (note: JetSuite flew me and a photographer down to SFO at no charge and Singapore Airlines paid for our commercial flights home).
Mount Rainier and Adams popping above the clouds shortly after take off.
My JetSuite flight was scheduled to leave Seattle at around 6:45 am, which meant it was an early morning. It is amazing how knowing you are going to fly can help to wake you up. I was hoping to get photos of the Embraer Phenom 100 aircraft before we departed, but it was dark and (take a wild guess) rainy.
One of the benefits of flying on a private jet is not having to deal with the airport hassle. Most private jet flights leave from an FBO (Fixed Base Operator), which is really a small office for private aircraft. It took me about 3 minutes to get from my car to the aircraft and that was with a stop to get coffee. No security, no lines, no hassles. An extra bonus is I was greeted by our two pilots and we had the opportunity to get to know them a little bit before taking off.
The Phenom 100's interior was designed by BMW and is actually pretty roomy. I took the seat on the right facing backwards.
It was time to go. After a quick run from the FBO to the plane to avoid the rain, I was ready to start our journey. Currently, JetSuite only operates the small Embraer Phenom 100 aircraft that can hold four passengers. You cannot miss them with their red racing stripe going down the center, providing a unique look. It seems that some folks are not a fan of the aggressive livery, but I love it. It gives their aircraft that race car look and isn’t the swirly grays or tans that you normally see on a private jet.
I was not sure what to expect since the Phenom 100 is such a small plane, but looks can be deceiving. I was impressed with how much room was in the cabin and how easy it was to work, take photos and chat with the others on board. The interior was designed by BMW and because of this, the colors, lighting and tones felt high-end. Each set of seats has a table that folds out and provides ample space for both people to work. I chose to sit in a rear facing seat to experience the flight backwards, which is not much different than enjoying it facing forwards.
JetSuite opted to install Synthetic Vision on their Phenom 100's which give a realistic view of the terrain on the large screens.
Being able to work and collaborate with others is a huge benefit of taking an aircraft like this. Along for the ride was a photographer for AirlineReporter.com (thanks Amy), another journalist and Keith Rabin, the President of JetSuite. Although the engines were not that far away from us, there was not any trouble hearing and it was no problem getting work done. Four business people would not be able to hold a confidential meeting like this flying commercial, nor could four friends have such a grand time socializing.
Another benefit of riding your own private jet is that you can go check out the cockpit and take photos. When going up front, you are welcomed by three large screens. Each pilot can customize the look of his/her display. The photo above demonstrates the new Synthetic Vision which shows real time terrain behind everything else a pilot needs to know about their aircraft. Even though the Phenom 100 can be operated by just one pilot, JetSuite has chosen to use two.
There is a small lavatory in the rear of the plane that requires a curtain. You might want to go before take off.
Even though the plane is small, there are quite a few amenities tucked in for the passengers. You have the ability to pull out some Bose headphones to either deaden the noise or listen to XFM Satellite radio. There was also hot coffee, cold drinks and a selection of snacks located in a bin right behind the seat. If one feels like having a few “adult beverages” there are plenty of choices (here is just one basket). Since my flight was early morning, I chose coffee and water.
There is a small lavatory in the back of the plane, which you need to put up a curtain to use. It is much better than having no restroom option, but I would suggest going before you take off or drink enough alcohol where you just won’t care anymore. You also are allowed to use your electronic devices whenever you want and if you are flying and get a cell signal, you are allowed to use it! Do not get too excited; I only had two short windows of cell reception to get Tweets out, but not being yelled at to put away my electronic devices was wonderful.
My seat had access to an outlet, Bose headphones to listen to XFM radio and a little storage area.
During the flight, I was able to learn about JetSuite and what they are are hoping to do in the future. The company was started in 2007 by JetBlue founder Alex Wilcox who knows airplanes. JetSuite currently operates a fleet of 13 Embraer Phenom 100s. They chose the aircraft because it provides some of the best economics for a private jet and is capable of providing quick short hop trips for their customers.
However, only being able to do short hops is detrimental for a company looking to expand. JetSuite wants to grow their operations, especially on the east coast and to reach Florida from the New York non-stop will require a larger aircraft. The obvious fit would be the Phenom 300 or if things are going well, maybe even the larger Embraer Legacy 500.
I was pretty upset that this photo did not turn out, but it was the best one I ended up with. I still want to share it since the experience was quite epic. We were on final approach into SFO and it is great to be able to turn around and watch out the cockpit window as we landed.
How does one go about getting a ride on JetSuite? Well, it depends on who you are and what you are looking for. On the crazy cheap end of things, you and three of your friends can take a flight one way for only $499 — about $125.00 per person. To get one of these deals, called “SuiteDeals”, you need to be very flexible and catch it on their Facebook page. When JetSuite has an empty leg, they will offer it and if a person has the ability to take them up on the offer, you have yourself one heck of a great deal.
If you are looking for something a bit more flexible, they also offer SuiteSavers from $1499 to $1999 each way. Of course they also offer getting a jet when and where you want it, but that will cost you a bit more — from $2500 to $4000 per hour depending on if you have a membership and your needs.
With some private jet companies, you have to invest for the long-term. Either buying a fraction of the plane or purchasing a costly hour card. But with JetSuite, there are no long term commitments or contracts. You want to fly once, you get to fly once — although a membership and multiple flights will bring down your costs per hour.
The wings on the Phenom 100 are tiny, but they get you where you need to go. Here we are landing at SFO.
JetSuite has recently started a business relationship with Singapore Airlines to allow passengers to maintain a high level of service that they have come to expect. Singapore Airlines is well known for their level of service (especially on their Airbus A380s) and although there might be a few US domestic airlines that provide a decent product, none are able to compete with Singapore’s first class suite.
The new relationship allows passengers to easily transfer from their Singapore Airlines flight to their JetSuite private aircraft. Once arriving, a car will pick you up and take you to JetSuite — really a suite-to-suite service.
Anyone who flies Singapore Airlines is able to get a discount, which depends on the type of class you are flying. If you are on a first class ticket, you will save up to $1400/hr and on a business class ticket up to $900/hr on your JetSuite flight.
It was hard to leave the JetSuite Phenom 100. Especially knowing I had to fly back home commercial.
After spending a few hours in San Francisco touring Singapore Airline’s food facility (that story coming soon), it was to the “real” airport and time to board a Virgin America flight back to Seattle. Even though Virgin America might provide one heck of a domestic product, it just did not even come close to comparing to JetSuite. The problem with flying private jet, is it is hard to travel any other way in the future. I guess that is a problem I am willing to have.
I have been fortunate enough to experience many cool adventures with this blog, but almost none of them I could afford on my own. $8000.00 for a one way business class ticket? Ha! But this was an experience that I could actually afford, if I was able to get one of the last minute deals. Of course those of you with a bit more means at your disposal, even paying a full fare can be worth the time and hassle saved.
VIEW ALL 26 OF MY JETSUITE REVIEW PHOTOS