Browsing Tag: customer service

Taca Airlines Airbus

Taca Airlines Airbus

And it happens again. The lovely situation where people are left sitting in a plane that is going no where for hours and hours. Add to that they only get water and crackers (yummy).

This is just another incident that is re-sparking the debate about passenger protections.

The flight today is a little more difficult, since it is an international airline, Taca. Even is the US government had regulations about this, they would be immune.

I know the idea of a Bill of Rights for passengers, but I don’t know how it could be enforced. Normally a free market should exist, but it seems passengers quickly forget their multi-hour wait on the tarmac, when they see they can save $150 on choosing the same airline versus another.

Source: MarketWatch Image: code20ph