According to the Customer Service Satisfaction Index, airline passengers feel the airlines are doing a 3.2% better job in customer service compared to the year before. Although fees are up, the numbers of passengers are down. This means less lines, fewer bumped people, and more room since you might have no one sitting in the […]
Stories by David Parker Brown
As the blog grows, we want to keep adding new and fun features to the blog. There have been some smaller changes and it might be hard for people to notice an easier to use layout, but there are some more obvious things that I wanted to point out: SHARE items that interest you on […]
The 57 year old pilot was supposed to be taking 204 passengers from London’s Heathrow to Chicago yesterday on flight AA87. Before the flight could take off, security staff alerted police who administered a breathalyzer that the pilot failed. The flight was delayed, but was able to take off after finding a replacement pilot. Source: […]
There are a lot of TSA stories out there recently. MMV “underwear” looking technology, have to put your shoes directly on the belt, and now you must use all three of your names when making airline reservations. Some security measures I understand, but others leave me wondering if they provide real security or just a […]
The first Chinese-built Airbus A320 passed its flight trial and is planned to be delivered to China’s Sichuan Airlines by the end of June. This is the first Airbus built outside of Europe and there are quite a few more planned. Airbus hopes to be producing four A320’s per month by the end of 2011. […]