Who wouldn’t want a pool like this for themselves? Part 737, part A340/330/310, this is used for crew training at Turkish Airlines Photo: David Parker Brown | AirlineReporter
What has pools, slides, and airplanes? Okay, well the Evergreen Wings and Wave Waterpark does, but also the Turkish Airlines Flight Training Center in Istanbul. But this facility is not about fun and games – it is all serious business to make sure that passengers arrive safely to their destination.
Notice the smoke coming out of the back of the Airbus A320 trainer
Recently, during a trip with the airline, I was invited to tour their facilities and I am never one to turn down such a tour. On the same day we were able to tour Do & Co, Turkish Airlines’ catering facility and then both the flight simulators and the crew training area. I already shared about the catering part of the trip and this story will highlight what I found during the rest of the day.
Continue reading Photo Tour of the Turkish Airlines Flight Training Center
Delta Boeing 777 – Photo: Bernie Leighton | AirlineReporter
One of the “benefits” of running an airline website are all the emails that I receive from people complaining about their airline experience. Many have an expectation that we will run a BREAKING story about how a flight was delayed 30 minutes and the person should be compensated. Honestly, many of the emails are just that ridiculous. From time to time I get an email with a legitimate concern, but the way they go about it is all wrong.
BONUS: Breaking News: OMG, Flight Delayed One Hour – Thoughts on the Airline Hate Mail I Receive
They will yell and scream at the airline and demanding things change and it just always rubs me the wrong way. Recently, I was sent an email by a concerned passenger who had contacted Delta, and I thought it was pretty right-on with the tone and explanation of what happened. I wanted to share it as a “how to” guide for writing an airline a letter.
Continue reading How to Write an Airline a Complaint Letter
Attention to detail with the premium meals is important
The airline business is a complicated machine, where when one little aspect has a minor hiccup, it can affect thousands of people. What better way to see how complicated an airline is than to take a behind-the-scenes look at their catering operation? Recently, during a trip to Istanbul, Turkey, I was invited by Turkish Airlines to tour their catering arm, which is called Do & Co.
Some of the things I found were quite wonderful and surprising.
Continue reading Photo Tour of Do & Co – Catering for Turkish Airlines
A group of AvGeeks in front of a Boeing 747-8I – Photo: The Boeing Company
What a ride! This year’s Aviation Geek Fest was bigger and better than ever.
I have to say that I am very honored by the fact that I get flown around the world to do some pretty amazing aviation-related things, but Aviation Geek Fest has become one of my favorites to look forward to each year. I am just so happy I got to share the experience with 300 AvGeeks!
Boeing SST mockup in the Museum of Flight Restoration Center
SATURDAY: PAINE FIELD DAY
For me, the first day (Saturday the 15th) started with a trip to the Museum of Flight Restoration Center where I was able to check out the Boeing SST mockup, a Comet, the first-ever Boeing 727, and a Boeing 247.
BONUS: An Inside Look How the Museum of Flight Restores Their Aircraft
I just love the feel of this facility; it is raw. Although there were many cool ongoing projects, the best part was talking to the folks doing the restoration. They love what they do, they have a sense of humor, and they have so much amazing background on the planes.
Continue reading Experiencing the Amazing Aviation Geek Fest 2014
A Lufthansa 747-8 Intercontinental inside the Boeing Factory – Photo: David Parker Brown | AirlineReporter
When I first started this blog about five and a half years ago, the word “AvGeek” did not exist. The people still existed, fans of aviation, but we didn’t get the attention that we enjoy today. Now, we are seeing more and more “legacy,” media covering who we are and what makes us tick. I am honored and thrilled that Thom Patterson, who writes for CNN, not only took the time to come to Aviation Geek Fest, but he also wrote a story talking about who we are. I wanted to share his story and here is an excerpt with a link to the full story – David
Everett, Washington (CNN) – Sprawled out before us sits the exterior of the world’s biggest building by volume. They make airliners here. Big ones.
“Let’s go see some airplanes!” says our Boeing VIP tour guide.
I remind myself: This doesn’t happen very often.
Yeah yeah yeah, Boeing offers public tours of this 98.3-acre airliner factory north of Seattle every day. This ain’t that. This is special.
As part of a convention of aviation fans called Aviation Geek Fest, we’re gaining ultra-exclusive access to the factory FLOOR. The public tour is limited to the balcony. We’re about to walk knee-deep where Boeing gives birth to some of the world’s biggest and most advanced airliners, including the 747-8 Intercontinental, the 777 Worldliner and the 787 Dreamliner.
Read the rest of Thom’s story on CNN…