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Miles flown for stories
2014: 258,704
2013: 330,818

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GUEST BLOG: Why You Should Give Your Fellow Passengers The Benefit of the Doubt

The Doggie that rode next to Dani

The Doggie that rode next to Dani

I was reading a friend’s personal blog recently and came across a blog she wrote last December. I thought it really brings up some interesting points and wanted to share it. Here is Dani Dutro’s story in her own words:

It’s 5:30am and my alarm goes off. Less than 2 minutes later I get a phone call. The shuttle is calling to let me know that they’re early (and acting like I should give them a prize for being early before 6am!! Not cool. I hug my aunt goodbye and hop in the shuttle. We go to pick up other passengers and at one stop, I can see that the driver missed his turn on purpose because a police officer had just made the same turn in front of us and apparently I’m dealing with some kind of felon as a driver because he doesn’t want to be anywhere near an officer – greeeeaaaat.

Finally, we arrive safely at LAX. I’m already checked in and sail through the TSA line. This officer actually flirts with me and this is the only time I have ever gone through airport security and remained in a good mood.

Now I have time for coffee and a little reflection upon my awesome trip to the Evolution of Psychotherapy Conference…

And then we begin the boarding process…

As I’m walking down the ramp I notice this woman in an argument with the gate agent. The woman has about 6 carryon bags (including a guitar in a hard case and a black dog on a leash wearing a service animal jacket). The woman is upset because the agent is telling her they may not be able to get her guitar into the first class closet and it may need to be checked. I was thinking to myself that both women should calm down – the one with all the carryon should have been at the gate earlier and the agent should really just learn to be NICE!

I sit down and stow all my luggage (a modest duffel and my backpack/bookbag) and then I notice that the woman with the carryon & the dog are definitely going to sit with me. She’s bumping into literally everyone as she goes down the aisle with her carryon, dog, and not small self (only 9 rows back) and now I’m a little annoyed. She is calling a lot of attention to herself and her dog is clearly a poorly-trained “emotional support animal” and I’m starting to feel a little of the gate agent’s pain on this one. Finally she sits down and the dog squeezes into the floor space between us.

Moments later a man walks to the edge of our aisle and is visibly annoyed because he sees my seatmate literally spilling into his seat and then he notices the dog where his feet are supposed to be. The woman is not exactly accommodating to him or the flight attendants and made a comment about how it was the flight attendant’s job to fix the situation and she was not particularly interested in taking up her “fair” share of the seat. The gentleman moved on quite quickly and the flight attendant apparently did reseat him.

The woman settles in, and before the door is closed she hits me with, “I’m sorry I’m such a pain but I’m heading to my father’s funeral.” Who’s the asshole now, D‽

So, we talked, she cried, I did some good while on the plane… Taught me a lot about how to take a minute and have empathy wherever I am. It was a great lesson especially since I had just spent 4 amazing days at a conference renewing my passion for counseling – how fitting that a woman in need of some brief grief counseling would end up sitting next to me on the plane (with her sweet doggie)!

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Southwest Airlines Allows Pets and Adds a Few Fees

Winglet to winglet on Southwest Airlines

Winglet to winglet on Southwest Airlines

Southwest Airlines will now charge $25 for an unaccompanied minor and $25 for overweight or a third piece of luggage. They will also allow pets to fly and will charge a “pet fare” of $75. Up until last fall Southwest did not post a loss in 17 years, but it has had to post losses for the past three quarters, mostly due to their locked in fuel prices.

Southwest Airlines CEO Gary Kelly stated, “We truly believe in setting the right customer expectation and not charging for those amenities that a customer would ‘expect’ to get for free.” He also points out that all other major airlines in the US already charge these fees.

Although it might be disappointing that Southwest is adding some minor fees, I think it can be understandable in the given airline industry climate.

Source: Baltimore Sun Image: Rob Speed

Airlines go to the dogs!

Pet Airways Beach 1900 Ready to go!

Pet Airways Beach 1900 Ready to go!

Pet Airways is a new airline…but just for pets (or for “pawsengers” as they call them). The new airline is offerring pet service to five cities around the US: New York, Baltimore, Denver, Chicago, and LA.

Pets on this airline will be up in the nicely climate-controlled cabins of a Beechcraft 1900 and not in a cargo hold. As of now they are offerring about $149 one way tickets, but expect the average ticket to be about $250 for one way — geez that is more than more human tickets?!

But, it seems to be something of interest since they went live on April 17th and since then, their reservation system has been crashed from the amount of interest in their services.

Source: Baltimoresun Image: PetAirWays