Dallas Love Field’s terminal area with restaurant and bar
In 1974, as Dallas/Fort Worth Airport opened to serve as the main regional airport and airlines moved their flights across town to the new facility, apart from one. Southwest AIrlines decided that their home at Love Field was the best way to service their customers, and from that moment on, the history of the airport would be tumultuous.
In 1979, the Wright Amendment, named after Fort Worth Congressman Jim Wright, set about restricting the airport to certain limitations. As the years went on, the amendment has had a number of changes, easing some of the restrictions.
The Wright Amendment originally restricted airlines with aircraft of greater than 56 seats to only fly services within Texas, or to the four neighboring states of New Mexico, Louisiana, Arkansas, and Oklahoma. Southwest expanded their services out to those states, but the amendment was a severe restriction on their ability to really become the airline that they wanted.
As the years went on, further changes were made, adding Alabama, Kansas, Mississippi, and eventually Missouri to the state list. The biggest changes came in 2006 though, when the repeal of the Wright Amendment began. Although the original changes in 2006 would allow through-ticketing (previously, if you wanted to fly say Dallas to Denver, you would need to have two separate tickets, one to get you to an intermediary city like Albuquerque or Kansas City, the other onto Denver). Eventually, in 2014, the 2006 amendment/repeal would allow long-haul flights directly out of Dallas Love Field.
Continue reading Dallas Love Field Completes Refurbishment Ahead of Wright Amendment Changes
A ribbon cutting at Everett wouldn’t be complete without some dragons, right?
On a sunny Everett friday morning, press, dignitaries, and staff all gathered on the ramp outside the Everett Delivery Center. In front of us was a brand-new Boeing 777-300ER, a giant red ribbon, and two dragons. China Airlines is the newest carrier to receive this twin-jet, and since this was their first of the type, a large ceremony was called for.
China Airlines has been a Boeing customer for over half of a century. Their first Boeing aircraft was the 727, which entered them into the era of flying internationally within southeast Asia. Then, in 1970, they added the Boeing 707, which allowed them to begin transpacific flights to San Francisco.
Soon enough, they were expanding and other North American destinations were added. The airline grew, taking on 747s and, after the years passed, they had a fleet of 13 747-400s flying around the world.
In fact, they were the final customer of the 747-400 in its passenger form, taking delivery of that aircraft (B-18215) on the 26th of April, 2005. Fast-forward nine years later, and the airline is taking their newest Boeing aircraft, the 777-300ER.
Continue reading China Airlines Receives their First Boeing 777-300ER
There is not a lot of room in economy to begin with, and reclining makes it worse
I am a non-recliner and I am not afraid to admit it.
What does that mean? It means that when I am flying economy (and sometimes in domestic first or a similar product), I just do not recline my seat – by choice.
I get that we are all given the “right” to recline our seats (otherwise, they wouldn’t put the button there, right?), but part of me just feels it is rude – so I don’t do it. I feel guilty every time I try to recline and wonder what I am doing to the passenger behind me. Am I smashing their laptop? Am I going to knock over a drink? Or am I going to make them roll their eyes and sigh?
Am I crazy here, or are there other non-recliners out there?
Continue reading I Say “No” to Reclining My Seat
Inside the Gogo Network Operations Center – Photo: Blaine Nickeson | AirlineReporter
As a frequent flier, the novelty of in-flight internet has (mostly) worn off for me. After a full day of presentations, tours, and demonstrations at Gogo, I can promise you that I’ll never take it for granted again. Gogo invited me as part of a group of journalists from both the travel and tech sectors to take part in a day-long “all access” event at their headquarters, near Chicago O’Hare airport.
Gogo’s “Social Media Command Center” – Photo: Blaine Nickeson | AirlineReporter
Gogo is the largest provider of in-flight connectivity, with over 2,000 commercial planes equipped and 6,000 business jets. Originally known as Aircell (and a lot of equipment I saw still had that name on it), the company was founded in 1991 to provide in-flight telephone access. In 2008, Gogo launched in-flight broadband on their first commercial flight, and our lives as fliers has never been the same.
Continue reading Like Airplanes? Like the Internet? All Access at Gogo
Is there an aspect of the passenger experience you like the most? Share!
As I am sure many of you know, not all airlines are created equally. Some airlines are about getting you from point A to B with little fanfare, while others spend a great amount of time (and money) to make sure you arrive happy.
If only there were a way to celebrate those airlines who you feel were the best — OH, THERE IS! You can have your voice heard through the Passenger Choice Awards, presented by APEX.
Their quick, 10-minute survey gives you, the passenger, a voice in which airlines deserve to be rewarded for high-end service and amenities. The survey covers the entire passenger experience from the ticket purchase to picking up your bag at baggage claim. The survey allows you to hone in on one great customer service experience you had or you can take some time and share multiple experiences.
Food is a big part of the airline experience
After the votes are tallied, the winners will be announced at the APEX Expo in mid-September. Plus, many of the airlines on the survey will receive the data; this, of course, meaning that not only can you reward airlines for a job well done, but you might help them improve their service.
The Airline Passenger Experience Association (APEX) is a group of airlines, suppliers and related companies with the task of improving the passenger experience. They keep up with news, trends, and conduct surveys like these to keep up with what is going on with the passenger experience.
You can easily keep up with the awards by following @theAPEXassoc and @PassengerChoice on Twitter.
GO AND SUBMIT YOUR OPINIONS ON AIRLINES NOW!
Make sure to vote soon. On June 30th, the polls will close and APEX will start to process the results.
NOTE: This is a sponsored post, yet the opinions are our own.