Browsing Tag: Business Class Review

Austrian Airlines DO&CO dining

Even at ground level cooking a fancy meal can be tricky. That’s why I’m so amazed by the delicious meals I’ve had while speeding at 600 miles per hour miles in the sky in a narrow metal tube. The fact that airlines can make restaurant-quality meals happen under those constraints — at least in premium cabins — is pretty awesome.

Probably the best food I’ve had in the skies was aboard Turkish Airlines, which relies on an Austria-based company named DO&CO to deliver its “gourmet entertainment” in the skies. So of course Austrian Airlines, which also uses DO&CO for premium cabin catering, has been high on my list ever since. I finally got the chance to fly ’em and try ’em. What did I think? Read on to find out!

Austrian Airlines 767 business class cabin

A while back I got to fly in KLM’s World Business Class on one of their new Boeing 787-9 Dreamliners. That flight was from San Francisco to KLM’s HQ hub in Amsterdam, and from there I connected onwards on another Dreamliner to Brazil. I took some photos and videos from that second flight and wanted to let them speak for themselves.

But actually.

Once you start the story below, no more words from me. If you want the lowdown on the seat and service, head to that trip report from my SFO–>AMS flight. Otherwise read on for the photo and video highlights from my long-haul flight in KLM’s flagship premium product. And don’t forget: if you’re an audiovisual sort of person, subscribe to our YouTube channel.

Taking off from Amsterdam on a KLM 787

Founded in 1919, KLM is actually the world’s oldest airline still flying under its original name. How do you keep an airline with that long of a history feeling fresh? New planes definitely help, and for KLM’s long-haul fleet the freshest faces are its 787 Dreamliners.

Since joining the fleet a few years ago, the 787-9 has been KLM’s pride and joy. One of my very first AirlineReporter stories was a KLM pop-up exhibit in San Francisco back in 2016. Both then and now, folks at the airline are super proud of the Dreamliner fleet and its newest-generation onboard product. A few months ago, I scored a great deal on an award ticket from San Francisco to Amsterdam and on to Rio, and I’d get to try KLM’s long-haul Dreamliner service along the way. And it ended up being one of the best international business class experiences I’ve had.

For more of the highlights — from gin-filled ceramic houses and fancy Dutch glassware, to bubbly flight attendants and incredible views of that Dreamliner wing flex — keep on reading!

Cathay's business class seats are very well thought out.

Cathay’s business class seats are very well thought out

Cathay Pacific’s (CX) business-class product is legendary, and that reputation is well deserved. I recently got to try the service in an Airbus A350-900 on their relatively new Seattle-Hong Kong route, which began last spring. You may have heard a bit about the social unrest in Hong Kong of late; travelers’ concerns about those public protests have led to decreased bookings for all airlines serving Hong Kong. That issue is most likely what led to my being bumped to business from premium for the return flight, because the plane was surprisingly lightly loaded. But, that means I got to enjoy biz class both ways, so you’ll hear no complaints from me.

First off, I’ll admit to a bias – I really like the Airbus A350. This was my second round-trip long-haul flight on one this year, and both flights were very pleasant. My first-ever A350 flight was in April 2019 with French Bee, which as a budget airline configures their planes quite differently than Cathay Pacific.

The lower cabin pressurization altitude, large windows, and wide cabin all make for a great flight experience, even in 10-abreast economy, let alone CX’s stellar business-class seats. And I love the A350’s window in the loo – having natural reading light while you tend to business is awesome.

Anyway, here’s the review…

Late last year we spent a fun couple of days flying long-haul with Finnair and interviewing the head of their flagship Airbus A350 fleet. But we never actually flew the A350 ourselves, since Finnair’s US routes were all handled by their older A330s. That changed a month ago, when Finnair re-launched flights to LAX after a long hiatus and gave the honor to the A350. Obviously we weren’t going to miss the chance to cover the inaugural, and the folks at Finnair gave us the chance.

The onboard product lived up to the hype, with universal aisle access, lie-flat seats, Nordic style, and even a northern lights simulation on the ceiling. And it was just as fun covering Finnair’s pre-flight festivities on the ground. Clearly this route was a big deal for the Finnair team, getting the honorific flight numbers AY01 and AY02.

Read on for the full scoop on Finnair’s (re)inaugural celebration of its service from Los Angeles to Helsinki.