Aviation & Alaska Airlines in the Small Town of Bethel, Alaska

Alaska customer service agents Heidi Tokar (left) and Julie Bilbey (right), of Bethel, are dressed in a typical winter-weather gear for this remote area of Alaska.

Alaska customer service agents Heidi Tokar (left) and Julie Bilbey (right), of Bethel, are dressed in a typical winter-weather gear for this remote area of Alaska.

Meet Bethel, Alaska. The town is located about 340 miles west of Anchorage and about 40 miles inland from the Bering Sea. There are only ten miles of paved roads and none connect to any highway. Roads made of ice and snow mobile trails are what connect to over 50 Native Alaskan villages in the region.

With the lack of solid ground transportation, aviation is  very important to the town of less than 6,000 people. Even though the population is small, it is a major hub for air travel in the state. “It may be little, but it’s mighty,” says Christine Klein, Deputy Commissioner of Aviation for the state of Alaska. Aviation is a much larger part of the economy in Alaska than other states, accounting for one in every 10 jobs in the state and $3.5 billion in revenue.

Bethel Airport (BET) is the third busiest airport in the state, behind Fairbanks and Anchorage. The airport has two runways: One is paved and 6400 feet in length (for comparison, Seattle-Tacoma International Airport’s largest runway is almost 12,000 feet long) and one that is gravel and only 1,860 feet long.

Signage at Bethel Airport

Signage at Bethel Airport

From June 2006 to June 2007, the airport had 122,000 aircraft operations, which is an average of 334 per day. During that time, there were 232 airplanes based at the airport: 90% single engine, 7% multi-engine, 2% helicopters and 1% military.  Now, that is a lot of aviation for a town so far out in the middle of nowhere.

Alaska Airlines, who have 27 employees at the airport, proudly has a strong relationship with Bethel and the surrounding area. They fly round-trip flights between Bethel and Anchorage three times per day using their Boeing 737-400’s and Combis. Alaska Airlines provides important connections for passengers and cargo for Bethel residents and the rest of the world.

Alaska Airlines does much more than just fly in and out of the airport. The airline also supports local aviation and promotes careers in aviation. Recently the airline donated $15,000 to the Yuut Yaqungviat Flight School, which will will help local residents, the majority of whom are Native Alaskans, obtain their pilot, airframe and power plant mechanic licenses.

Founded in 2000, the flight school has a high placement rate for students who complete the two-year private pilot certificate program. Of 25 students who finished the program, 16 are actively working as pilots for Yute Air, Grant Aviation, Frontier Alaska, Hageland Aviation and other airlines. “Historically, a revolving door of professionals leave the Bethel area. This outmigration is a loss of potential revenue for the region,” says John Amik, co-director of the school. He continued, “Yuut Yaqungviat has helped young adults capture a sense of purpose, hope and self-respect.”

Alaska is hoping this assistance will not only help Native Alaskans find careers in aviation, but also help them get jobs with Alaska Airlines. “We would very much like to see more Native Alaskan pilots working their way into our cockpits,” said Bill MacKay, Alaska Airlines’ senior vice president.

If you live in an area where Alaska Airlines doesn’t fly: It is based out of Seattle, WA, flies over 115 Boeing 737’s to about 90 destinations in the US and Mexico, and of course has quite a few flights to Alaska. If you are interested in connecting with Alaska Airlines, be sure to follow their Twitter, Facebook or YouTube channel.

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Images from Alaska Airlines

Alaska Airlines Goes with GoGo for Wi-Fi

Alaska Airlines Boeing 737-800 taking off from Anchorage, AK.

Alaska Airlines Boeing 737-800 taking off from Anchorage, AK.

Airlines adding wi-fi to their fleet is nothing new. But Alaska Airlines announcing they will be adding GoGo Inflight for their Wi-Fi service is exciting since: #1 They were testing Row44 and decided to go with GoGo instead and #2 Alaska is my hometown airline (based in Seattle), I fly them often, and I love having the internet at 30,000 feet.

Alaska has been testing Row44’s satellite-based internet service for quite sometime now. Row44’s main customer is Southwest Airlines. Many thought Alaska would go with Row44 since they have flights to Hawaii and remote areas of Alaska where cell towers, needed by GoGo, do not exist.

Why is Alaska willing to forgo service on all their routes to go with GoGo? A few reasons. First GoGo equipment costs less and takes less time to install on aircraft. This would mean a lower investment at the beginning and not as much lost revenue due to aircraft not being able to fly during installation. Also GoGo is installed on many different airlines all over the US already and has proven itself as a viable service.

GoGo, attempting to get Alaska’s business,  has agreed to expand its network into Alaska, however flights to Hawaii will still have no internet (but heck those passengers are going to Hawaii…nice tropical, warm Hawaii. They can deal with no internet).

To get FAA certification, one Boeing 737-800 will get GoGo installed, then the service will be installed fleet-wide.

Mary Kirby, with Flight Global’s Runway Girl, also has another opinion on this choice. She asks if Southwest and Row44 might have some arrangement in the works, which would have either delayed installation of Row44 into Alaska’s aircraft or Southwest might invest in Row44 and partly own the company. Only time will tell!

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Image: Bob Butcher

Alaska Airlines and Horizon Air Launch Paperless Boarding Passes – Is This the Future?

Electronic boarding passes are probably the future of airline travel.

Electronic boarding passes are probably the future of airline travel. Image from Alaska Airlines.

The future is nearing. A little over a year ago I talked about electronic boarding passes becoming a reality.  Today, Alaska Airlines and Horizon Air are launching both a mobile-friendly website and electronic boarding passes for passengers flying from Anchorage, Boise, Denver, Las Vegas, Portland, Seattle and Spokane.  There are already 30 airports and six airlines testing out this technology: Continental, Delta, Alaska, Horizon and American. Surprisingly, Alaska and Horizon are the first non-legacy airlines to test out the new technology.

Travellers are able to check in using their mobile phone up to 24 hours in advance of their flight. They are given an encrypted barcode along with the passenger and flight information. While going through security, TSA will be able to scan the electronic ticket, check id and the passenger is good to go.

“Alaska Airlines and Horizon Air’s electronic boarding pass and optimized mobile Web site meet the needs of today’s high-tech traveler, ” said Steve Jarvis, Alaska Airlines’ vice president of marketing, sales and customer experience. “Starting today, our customers can expedite the airport check-in process even more and get from curbside to planeside in record time.”

In the next few months, the service will be spread to other Alaska and Horizon cities. In the future, they told me we, “will see more mobile device enhancements to make travel more convenient.”

Is this the future of airline travel? I really think so. No more having to double check to make sure you have your boarding passes. No more having to track down a departure screen to see what your flight status is. The biggest problem will be remember to charge your phone before leaving. Nothing would be more frustrating than waiting in security for 30 minutes, have your phone die, having to go wait in line to get your boarding pass, then get through security again.

Personally, I haven’t been able to test out this new technology. Have any of you been able to? What are your thoughts?

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Driving Around Paine Field (KPAE) and Seeing Boeing 747-8 tails

The three Boeing 747-8 tails all lined up

The three Boeing 747-8 tails all lined up

Last Saturday, I decided to drive around Paine Field located in Everett, WA. I have done it before, but not since I started my blog. I wanted to see what planes I could see and how close I could get before hitting a fence. I was quite surprised with some of the views I found.

I took my camera and iPhone along and took pictures and thought you might be interested in what I saw:

* Great angle to see all three Boeing 747-8 tails lined up
* The first Boeing 727 with old United Airlines livery
* Two Eva Airlines Boeing 777’s
* Alaska Airlines Boeing 737 in special retro livery

The best part, it was all free and anyone can access all the areas I went. The day was gray and rainy, but well worth it. Turns out a Twitter follower, Kevin (@TxAgFlyer), followed the same path on Sunday and got some pretty nice pictures with the sky being blue and purple, instead of gray.

CHECK OUT ALL OF MY FLICKR PHOTOS

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My Six Favorite Airline Reporter Blogs of the Year

Me, in the engine of a Boeing 777 at the Future of Flight

Me, in the engine of a Boeing 777 at the Future of Flight

This year has been amazing. 2009 brought some interesting blogs, a name change, syndication with the Seattle PI, coverage from multiple media outlets, some wonderful friends in aviation, travel around the country and much more.

I started this blog about a year and a half ago just to share my passion of commercial aviation with others. I started with only a few readers and now have thousands everyday. I have enjoyed the wonderful comments on my blog, syndication, and of course Twitter.

Looking back, in January 2009 I only wrote three blogs for the whole month and now, I work very hard trying to get one up daily. The task is not easy; I work a full-time job, own a house, have a wonderful girlfriend, and try to keep a decent social life. But I love following the airline industry and it seems some of you enjoy my perspective, so it motivates me to keep it up!

Next year is already looking great. I am currently working with a few airlines on some pretty cool projects I plan to take on early next year. I will also have a close relationship with the Future of Flight which has already inspired some of my blogs and allowed me to have VIP viewing of the Boeing 787 first flight. I also ask you, my readers, to think of interesting blogs you would like to see!

Now, to my top Airline Reporter blogs of this year. It was hard to choose just five of my favorite blogs, so I changed it to my top six (hey, this is my blog, I can do what I want :) ). They might not have been the most read, but they are special to me for different reasons. Here they are in no particular order and why they are my favorite:

#1 AirTran’s Big News (part 4): Every AirTran Airways plane will get Wi-Fi

Back in May 2009 I was invited by AirTran to fly from Seattle to Baltimore to go on their special Wi-Fi media flight. This was still at a time where being an aviation blogger was new, I didn’t have a solid direction my blog was going and I had never had an experience like this previously. This event really opened my eyes to the potential of my blog. I was lucky enough to meet Benet Wilson with Aviation Weekly, Ben Mutzabaugh with USA Today, Joe Sharky aviation legend, and many others who are very inspiring writers.  The trip really started me thinking big and motivated me to aspire for bigger and original blogs.

#2 Pics and Video of Boeing 787 Dreamliner’s First Flight

What can I say about this? Being there in person on the Strato Deck at the Future of Flight, seeing the Boeing 787 take flight for the first time was absolutely amazing. 10 years from now, I am certain this post will make my “Top 5 blogs in the last 10 years.” Seeing this gorgeous plane lift off, while Boeing employees cheered them on, I felt so lucky to be there. I also got to meet the famous Flight Blogger Jon Ostrower to boot!

#3 Row 13: Why some airlines have it and others do not

I have wondered about row 13 for over 15 years. When I started to think about writing a blog on it in May, it took me five months to complete the write up (and posted it on Friday the 13th). When I started the research, I had no idea where it would lead me. Some airlines had no row 13 because of luck, another because of a canceled Boeing order. It was neat to make connections with many airlines and the fine folks at SeatGuru.com during my research.

#4 Mom Tells How Flying Used To Be

It is awesome that my mom has written a few blogs for me.  This one was my favorite where she took a look back at what flying used to be like. She didn’t just blame the airlines for treating people like cattle, but realizes that airlines have just been meeting passenger demand for cheaper flying.  Her story got put on the front page of the Seattle PI and got quite a bit of attention (something I was a little jealous about). People have really enjoyed reading her blogs and she is working on a few more for 2010!

#5 Putting Alaska Airlines 25 Minute Bag Guarantee to the Test

This one was just fun. I had just bought a car that was in Phoenix and a friend and I were flying down on Alaska Airlines to drive it back to Seattle (it was a great trip). I had just read that Alaska  started charging for checked bags, but was giving passengers a guarantee — your checked bag will be at baggage claim 25min or less after the plane reaches the gate or you get a $25 discount on a future flight or 2500 bonus miles. This was a  genius idea and I knew I wanted to cover it! It was perfect timing, since I already had booked my ticket on Alaska and I could put them to the test. I started my timer right as the plane stopped at the gate. It took us 15min 18sec to get from row 26 on the plane to baggage claim and the bag was already on the carousel. Good job Alaska Airlines! When I wrote the blog, they were planning to end the promotion at the end of the year, but since it has gone so well, they are extending it until at least July 31, 2010.

#6 Blogging on Ryanair

Ok, this is kind of cheating because it is not just one blog, but I just love blogging about Ryanair. I know that Ryanair says crazy stuff to get free media attention, but heck, I see it as win-win situation. In July I also gave out my “More Crazy Than Ryanair” medal (which I have more recently changed to “Crazier Than Ryanair”). Oddly I haven’t been able to give it out much since few airlines are crazier than Ryanair. I truly hope they can keep up the good (and crazy) times in 2010.

I wish everyone a wonderful and safe New Year!

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