Stories by John Nguyen

SENIOR CORRESPONDENT - LOS ANGELES, CA. With LAX serving as a second home, John enjoys being confined to an aluminum (or now carbon composite) cylinder jetting through the air miles above the terra firma. He has logged millions of miles in such conditions and enjoyed it 99% of the time. Email: john@airlinereporter.com. You can also read more about John's non-AVGeek musings on his personal blog, VNAFlyer.

http://VNAFlyer.blogspot.com
A Southwest Boeing 737-800 - Photo: Woodyaeroimages | FlickrCC

A few weeks ago, my esteemed colleague JL Johnson penned a piece extolling the virtues of his favorite carrier, Southwest Airlines. He laid out nine reasons why Southwest was tops in his mind, and quite honestly I didn’t disagree with any of the facts he laid out on why the airline is so immensely popular with so many people.

However, with all the positives Southwest has under its belt, I personally can’t remember the last time I stepped foot on a Southwest 737… at least seven-to-eight years, I think. So if Southwest isn’t so bad, and I think it’s a perfectly fine airline, why have I clocked about 800,000 miles without a single Southwest flight?

First, let’s get one thing clear: This piece isn’t meant to be a hostile response to JL or his story, or even as a “Southwest is bad” take-down rant. Like I said, he has valid points, and Southwest is a fine airline, one that I even recommend others to fly. The goal of this piece is to give those who are wondering some insight into why someone might choose not to fly Southwest.

Entrance to the Airport Lounge at Hamburg Airport.

I’ve been through many lounges, and a big “red flag” for me is whether I’m about to step foot into a contracted lounge instead of one run by an airline itself. Being a oneworld alliance guy at a non-hub outstation like Hamburg, it could have been like being stranded in a desert, parched and wanting of nourishment. On top of that, I was flying Air Berlin, which isn’t usually among the first three or four airlines one thinks of in terms of quality oneworld lounging. Was I going to have to kill some time [like a savage – too much snark?] or [perusing duty-free items] in the main terminal area, or would I be pleasantly surprised…

American's satellite terminal (affectionately known as the "Eagle's Nest") for regional flights at LAX.

On May 16, American unveiled a series of operational and visual updates at Los Angeles International Airport (LAX) in an attempt to better streamline passenger flow and optimize capacity ahead of the summer travel season. From gate renumbering to new signage, the changes were implemented overnight, in time for the busy Monday morning rush. While […]