I recently needed to travel between Singapore and Hong Kong while on vacation. There are a lot of options for airlines and equipment for that four-hour flight. I had done the opposite route on the way there in Cathay Pacific business class on an A330. Since I’d never had the opportunity to fly Singapore Airlines […]
American Airlines has been focusing on upgrading the premium cabin experience on the ground, much as its competitor United Airlines has been doing with their Polaris lounges (currently only open at Chicago O’Hare, which we visited). I recently found myself departing New York’s JFK Airport in a business class flight on Cathay Pacific flight. This […]
Qatar Airways has been growing rapidly, both in terms of their fleet and their route network. I recently got to experience an example of both when I joined Qatar for their inaugural flight to Boston Logan Airport (BOS), utilizing the new Airbus A350-900 XWB. It was a pretty special trip. After a rather disappointing first experience […]
A few weeks ago, I had the chance to fly Qatar Airways on their (current) longest flight from Los Angeles (LAX) to Qatar’s home hub in Doha – about 16 hours. Given all the talk about them being named a “Five Star Airline” by Skytrax, and our previous coverage of flying Qatar, I was really exited for this flight. It would be my first experience on Qatar, and it would be in business class. Unfortunately, I was let down by my experience, at least on the flight to Doha (my flight home to the states was much better at least).
I arrived at LAX via a quick domestic hop from Denver on United. Getting from one side of the airport (T7) to the other (T2) was a mess. I walked outside, on foot, as I had a long layover and it was a decent day out. While the south side of LAX is now fully connected post-security, the north side is still old-school separated.
Surprisingly, Qatar flies out of the newly-renovated T2, which seems to be the terminal of bastard airlines at LAX. Hawaiian, Air Canada, Virgin Atlantic, and other low-frequency carriers are based there, as opposed to the excellent Tom Bradley International Terminal (TBIT). Although the actual terminal is updated, getting there did not seem equipped for prime time. Even with a business class ticket, I was held at the lower level of the terminal. Once enough room cleared on the next level at the packed security checkpoint, I was allowed to take the escalator up to join the queue.
Security was an absolute mess. The older facility just wasn’t designed for modern-day TSA security. The floor was sloped towards the gates a my bag was constantly rolling off — it was pretty comical.