I always enjoy it when I get the opportunity to check out an airline’s headquarters. It is an inside look at the airline’s culture and of course it is always nice to picture where they work when interacting with them as a media contact or customer.
Allegiant is located in a new business park just outside of downtown Vegas. It is away from the flashing-lights and casinos and in an area that just looks just a few years old.
When pulling up, it was not obvious it was Allegiant’s HQ since there was no signage outside, even though their roof prominently has “Allegiant” on it. However, after stepping into the lobby, there was no question.
Their lobby is two stories with two Allegiant sun’s on the floor. The best part was the replica of an MD-80 tail used as their front desk. Not too shabby. After checking in, I had the opportunity to sit down and wait on some airline seats. They were blue and leather like Allegiant’s, but quite a bit larger. They must have been taken from another airline’s first class or business seat — I wasn’t able to tell which.
I love walking through an airline’s operations to be reminded how most people there truly enjoy their job and have a smile. I always feel many passengers feel like there are airline people just waiting to screw them over. The nice part of Allegiant’s smaller operation is it didn’t take long to get through all departments. From those who take reservations to President and CEO’s Maurice J. Gallagher, Jr’s desk. Speaking of him, he doesn’t even have an office. All the Allegiant executives work in cubicles out in the open, bettering their interaction with other employees. Of course the executives have a little bigger than others, but they kind of deserve that.
There are also quite a few Allegiant models spread around the facility. Most are MD-80′s, but there were a few Boeing 757′s. The biggest 757 model was located right in the middle of all the executive’s cubicles (photo).
A second building holds Allegiant’s training facility. They have the rear section of an MD-80 used for flight attendants. It is raised above a hole in the floor, where employees can practice evacuations. I need to find one of those for my home.
All through out the facility there was quite a bit of Allegiant spirit. Not only where many walls painted in Allegiant blue, but many desk areas were showing off holiday spirit with a decoration contest. Almost every area had decorations and one thrilled worker actually turned their cubicle into a ginger-bread house.
It is fun to imagine the folks sitting in the operation center while flying back home to Seattle, planning the aircraft’s flight and dealing deicing. I only wish they sold those tables they used as their front desk.